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Cafe and Restaurant Managers organise and control the operations of cafes, restaurants and related establishments to provide dining and catering services.
Specialisations: Canteen Manager, Caterer, Internet Cafe Manager
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very large occupation employing 73,000 workers. Over the past 5 years the number of jobs has grown strongly.Very strong growth is expected in the future. New jobs and turnover from workers leaving may create between 25,001 and 50,000 job openings over the 5 years to 2020.
A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Around half of workers have no post-school qualifications.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Cafe and Restaurant Managers who communicate clearly, who have strong people skills and are reliable.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Planning and coordination of people and resources.
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Teaching and course design.
Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.
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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Using information to work out the best solution and solve problems.
Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.
Looking for, getting and understanding different kinds of information.
Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.
Guiding and directing staff, including setting performance standards and monitoring performance.