ICT Trainers analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed. Additional vendor certifications are sometimes preferred instead of a university degree. Experience or on-the-job training may be needed as well as a qualification.

Tasks

  • identifying technical training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Job Titles

  • ICT Trainer or Educator
  • ICT Trainer or Educator

    Specialisations: Software Trainer

Fast Facts

  • Avg. Weekly Pay

    Unavailable
  • Future Growth

    stable
  • Skill Level

    Bachelor Degree or higher
  • Employment Size

    2800
  • Unemployment

    average
  • Male Share

    65.4%
  • Female Share

    34.6%
  • Full-Time Share

    65.9%

Find Vacancies

This is a very small occupation employing 2800 workers. Over the past 5 years the number of jobs has grown strongly.
Little change in the number of jobs is expected in the future. New jobs and turnover from workers leaving may create up to 5,000 job openings over the 5 years to 2020.

  • While there are jobs in many parts of Australia, New South Wales has a large share of ICT Trainers.
  • They mainly work in: Professional, Scientific and Technical Services; Education and Training; and Wholesale Trade.
  • Full-time work is fairly common. Full-time workers, on average, work 40.2 hours per week (compared to the all jobs average of 40 hours).
  • The average age is 43 years (compared to the all jobs average of 40 years).
  • Around 7 in 10 workers are male.
  • In 2016, the unemployment rate was similar to the average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
20054000
20064500
20074600
20084300
20094400
20102600
20115000
20123700
20133000
20142800
20152800
20202800

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

No data is available for the selected graph for this Occupation.

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryICT TrainersAll Jobs Average
Full-time65.968.4
Part-time34.131.6
Average Weekly Hours (full-time)40.240

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services44.9
Education and Training41.3
Wholesale Trade5.3
Public Administration and Safety4.7
Other Industries3.8

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateICT TrainersAll Jobs Average
NSW63.131.8
VIC12.825.5
QLD6.719.8
SA6.86.8
WA5.311.2
TAS0.82
NT0.91.1
ACT3.61.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketICT TrainersAll Jobs AverageAll Jobs Average
15-190-5.45.4
20-249.2-9.99.9
25-347-23.423.4
35-4444.5-21.721.7
45-5427.9-21.121.1
55-595.8-8.78.7
60-645.6-5.95.9
65 and Over0-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryICT TrainersCategoryAll Jobs Average
Males65.4Males53.6
Females34.6Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationICT TrainersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate0-8.68.6
Bachelor degree100-17.917.9
Advanced Diploma/Diploma0-10.110.1
Certificate III/IV0-18.918.9
Year 120-18.718.7
Years 11 & 100-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed. Additional vendor certifications are sometimes preferred instead of a university degree. Experience or on-the-job training may be needed as well as a qualification.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for ICT Trainers who can communicate clearly, work well in a team and have strong interpersonal skills.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Education and Training

    99% Important

    Teaching and course design.

  2. English Language

    90% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Communications and Media

    89% Important

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  4. Computers and Electronics

    84% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Customer and Personal Service

    77% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

Occupational Information Network Teachers and Instructors, All Other Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Interacting With Computers

    98% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Training and Teaching Others

    96% Important

    Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.

  3. Getting Information

    95% Important

    Looking for, getting and understanding different kinds of information.

  4. Thinking Creatively

    95% Important

    Using your own ideas to developing, designing, or creating something new.

  5. Making Decisions and Solving Problems

    93% Important

    Using information to work out the best solution and solve problems.

Occupational Information Network Teachers and Instructors, All Other Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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