Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may also be required.

Tasks

  • organising the purchase and maintenance of transport vehicles, equipment and fuel
  • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
  • receiving orders and bookings, and planning and implementing transportation schedules
  • ensuring goods are stored and transported in conditions that will maintain their quality
  • arranging collection and delivery of vehicles and goods
  • maintaining business records and preparing operational statements and reports
  • coordinating activities associated with the arrival, departure, loading and unloading of trains
  • ensuring compliance with occupational health and safety regulations

Job Titles

  • Fleet Manager
  • Railway Station Manager
  • Transport Company Manager
  • Fleet Manager

    Manages the buying and selling of vehicles for rental agencies and coordinates the leasing of vehicles. Registration or licensing may be required.

  • Railway Station Manager

    Manages the operations of a railway station.

  • Transport Company Manager

    Manages the operations of an enterprise that operates a fleet of vehicles to transport goods and passengers. Registration or licensing may be required.

    Specialisations: Bus Company Manager, Car Rental Agency Manager

Fast Facts

  • Avg. Weekly Pay

    $1,483 Before Tax
  • Future Growth

    strong
  • Skill Level

    Associate Degree or Diploma
  • Employment Size

    16,100
  • Unemployment

    below average
  • Male Share

    84.2%
  • Female Share

    15.8%
  • Full-Time Share

    90.7%

Find Vacancies

This is a medium sized occupation employing 16,100 workers. Over the past 5 years the number of jobs has fallen slightly.
Strong growth is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.

  • While there are jobs in many parts of Australia, Queensland has a large share of Transport Services Managers.
  • They mainly work in: Transport, Postal and Warehousing; Rental, Hiring and Real Estate Services; and Construction.
  • Almost all work full-time. Full-time workers, on average, work 47.8 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,483 per week (higher than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The workforce is fairly mature. The average age is 46 years (compared to the all jobs average of 40 years) and around 6 in 10 workers are aged 45 years or older.
  • Around 8 in 10 workers are male.
  • In 2016, the unemployment rate was below average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200517700
200615900
200715500
200816900
200918200
201018600
201116100
201215400
201315800
201418400
201516100
202018100

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsTransport Services ManagersAll Jobs Average
Full-Time Earnings14831230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryTransport Services ManagersAll Jobs Average
Full-time90.768.4
Part-time9.331.6
Average Weekly Hours (full-time)47.840.0

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing71.1
Rental, Hiring and Real Estate Services9.3
Construction3.5
Wholesale Trade2.7
Other Industries13.4

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateTransport Services ManagersAll Jobs Average
NSW28.231.8
VIC19.825.5
QLD33.919.8
SA3.36.8
WA11.011.2
TAS1.32.0
NT1.31.1
ACT1.11.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketTransport Services ManagersAll Jobs AverageAll Jobs Average
15-190.7-5.45.4
20-243.5-9.99.9
25-348.6-23.423.4
35-4430.0-21.721.7
45-5432.6-21.121.1
55-5910.7-8.78.7
60-648.5-5.95.9
65 and Over5.4-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryTransport Services ManagersCategoryAll Jobs Average
Males84.2Males53.6
Females15.8Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationTransport Services ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.9-8.68.6
Bachelor degree0.0-17.917.9
Advanced Diploma/Diploma5.2-10.110.1
Certificate III/IV31.0-18.918.9
Year 1229.3-18.718.7
Years 11 & 1023.3-17.717.7
Below Year 105.2-8.18.1

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may also be required.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Transportation

    91% Important

    Moving people or goods by air, rail, sea, or road.

  2. Administration and Management

    85% Important

    Planning and coordination of people and resources.

  3. Customer and Personal Service

    84% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Public Safety and Security

    77% Important

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  5. Personnel and Human Resources

    73% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Making Decisions and Solving Problems

    94% Important

    Using information to work out the best solution and solve problems.

  2. Getting Information

    89% Important

    Looking for, getting and understanding different kinds of information.

  3. Communicating with Supervisors, Peers, or Staff

    89% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  4. Interacting With Computers

    84% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  5. Communicating with Persons Outside Organization

    83% Important

    Communicating with customers, the public, government, and others in person, in writing, or by telephone or e-mail.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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