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Other Information and Organisation Professionals includes occupations such as Electorate Officers, Liaison Officers, Migration Agents and Patents Examiners.
Manages the electorate office of a politician, and liaises with constituents and the media on their behalf.
Establishes and facilitates communication between different community groups, organisations and governments.
Specialisations: Aboriginal Liaison Officer, Business Liaison Officer, Community Liaison Officer, Disability Liaison Officer, Police Liaison Officer
Provides information and advice to potential migrants, prepares and lodges visa applications, and acts as an intermediary to legally represent clients during visa processing and before review bodies. Liaises with Legal Professionals in relation to judicial review matters. Registration or licensing may be required.
Investigates and reports on patent applications to assess their compliance with the requirements of the Patents Act. Registration or licensing may be required.
Includes Electoral Officer, Knowledge Manager, Lobbyist, Museum Registrar, Procurement Specialist
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Jobs and Small Business projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a large occupation employing 24,900 workers. The number of workers has grown very strongly over the past 5 years. Over the next 5 years (to May 2022) the number of workers is expected to grow very strongly to 32,000. Around 29,000 job openings are likely over this time from workers leaving and new jobs being created.
A Bachelor Degree or higher, or at least 5 years of experience, is usually needed to work in this job. Around half of workers have a university degree. Sometimes relevant experience or on-the-job training is also needed. Registration or licencing may also be necessary.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Other Information and Organisation Professionals who work well in a team, can communicate clearly and are reliable.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
English language including the meaning and spelling of words, rules of composition, and grammar.
Planning and coordination of people and resources.
Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.
Skills can be improved through training or experience. The skills workers rate as most important are shown below.
Talking to others.
Listening to others, not interrupting, and asking good questions.
Changing what is done based on other people's actions.
Reading work related information.
Managing your own and other peoples' time to get work done.
The physical and social abilities workers rate as the most important are shown below.
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Write in a way that people can understand.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3011.00 - Administrative Services Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Looking for, getting and understanding different kinds of information.
Doing day-to-day office work such as filing and processing paperwork.
Using information to work out the best solution and solve problems.
The physical and social demands workers face most often are shown below.
How often do you talk on the telephone?
How often do you talk with people face-to-face?
How often do you use electronic mail?
How much do you have contact with people (face-to-face, by telephone, or any other way)?
How much freedom do you have to decide on tasks, priorities, and goals?
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Practical, hands-on work. Often with plants, animals, and materials like wood, tools, and machinery.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.