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ICT Support and Test Engineers develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.
Creates, maintains and manages technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audits systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. May supervise the work of ICT quality assurance teams.
Specialisations: Computer Systems Auditor, Systems Auditor (ICT)
Develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.
Specifies, develops and writes test plans and test scripts, produces test cases, carries out regression testing, and uses automated test software applications to test the behaviour, functionality and integrity of systems, and documents the results of tests in defect reports and related documentation.
Includes Usability Architect
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a small occupation employing 7200 workers. Over the past 5 years the number of jobs has stayed about the same.Very strong growth is expected in the future. New jobs and turnover from workers leaving may create between 5,001 and 10,000 job openings over the 5 years to 2020.
No data is available for the selected graph for this Occupation.
A Bachelor Degree or higher, or at least 5 years of relevant experience, or relevant vendor certification is usually needed. Around half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for ICT Support and Test Engineers who can communicate clearly, work well in a team and have strong computer skills.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English language including the meaning and spelling of words, rules of composition, and grammar.
Use engineering science and technology to design and produce goods and services.
Arithmetic, algebra, geometry, calculus, or statistics.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Software Quality Assurance Engineers and Testers Opens in a new windowO*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Looking at, working with, and understanding data or information.
Looking for, getting and understanding different kinds of information.
Using information to work out the best solution and solve problems.
Keeping up-to-date with technology and new ideas.