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Nursing Support and Personal Care Workers provide assistance, support and direct care to patients in a variety of health, welfare and community settings.
Assists with the provision of care to patients in a hospital by ensuring wards are neat and tidy, lifting and turning patients and transporting them in wheelchairs or on movable beds, and providing direct care and support.
Provides limited patient care under the direction of nursing staff.
Specialisations: Paramedical Aide
Provides routine personal care services to people in a range of health care facilities or in a person's home.
Assists therapists in providing therapy programs and in the direct care of their patients in a variety of health, welfare and community settings. Registration or licensing may be required.
Specialisations: Diversional Therapist's Assistant, Occupational Therapist's Assistant, Physiotherapist's Assistant
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Jobs and Small Business projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very large occupation employing 92,700 workers. The number of workers has stayed about the same over the past 5 years. Over the next 5 years (to May 2022) the number of workers is expected to grow strongly to 105,900. Around 64,000 job openings are likely over this time from workers leaving and new jobs being created.
A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in these occupations. Around half workers have Certificate III or higher Vocational Education and Training (VET) qualification. Sometimes experience or on-the-job training is needed in addition to a qualification. Registration or licensing may be required.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Nursing Support and Personal Care Workers who are caring, compassionate, empathetic and physically fit with good people skills.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
English language including the meaning and spelling of words, rules of composition, and grammar.
Human behaviour and performance; differences in ability, personality, and interests; learning and motivation; research methods; and the assessment and treatment of behavioural and affective disorders.
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Planning and coordination of people and resources.
Skills can be improved through training or experience. The skills workers rate as most important are shown below.
Listening to others, not interrupting, and asking good questions.
Looking for ways to help people.
Understanding why people react the way they do.
Thinking about the pros and cons of different ways to solve a problem.
Keeping track of how well people and/or groups are doing in order to make improvements.
The physical and social abilities workers rate as the most important are shown below.
Communicate by speaking.
Listen to and understand what people say.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
See details that are up-close (within a few feet).
Make general rules or come up with answers from lots of detailed information.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-1011.00 - Home Health Aides.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Providing personal assistance, medical attention, or emotional support to people such as co-workers, customers, or patients.
Looking for, getting and understanding different kinds of information.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Comparing objects, actions, or events, looking for differences between them or changes over time.
The physical and social demands workers face most often are shown below.
How much do you have contact with people (face-to-face, by telephone, or any other way)?
How physically close are you to other people?
How important is being very exact or highly accurate?
How often do you talk with people face-to-face?
How important is it to work with others in a group or team?
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Working with people. Helping or providing service to others.
Practical, hands-on work. Often with plants, animals, and materials like wood, tools, and machinery.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.