Gallery, Museum and Tour Guides direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed. Sometimes experience or on-the-job training is needed in addition to a qualification.

Tasks

  • meeting and greeting visitors
  • controlling visitors' access to exhibits
  • ensuring safety of collections
  • maintaining attendance records
  • planning and rearranging schedules and itineraries
  • planning, organising and conducting tours
  • arranging transportation and accommodation for visitors following planned itineraries
  • arranging entry to places of interest
  • answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
  • may assist with installing and dismantling exhibits

Job Titles

  • Gallery or Museum Guide
  • Tour Guide
  • Gallery or Museum Guide (also called Gallery or Museum Attendant)

    Answers inquiries and directs and guides visitors in a gallery or museum.

  • Tour Guide (also called Tour Escort or Tour Leader)

    Escorts visitors on sightseeing, educational and other tours, and describes and explains points of interest.

    Specialisations: Regional Guide

Fast Facts

  • Avg. Weekly Pay

    Unavailable
  • Future Growth

    very strong
  • Skill Level

    Certificate II or III
  • Employment Size

    9,300
  • Unemployment

    above average
  • Male Share

    54.3%
  • Female Share

    45.7%
  • Full-Time Share

    45.0%

Find Vacancies

This is a small occupation employing 9300 workers. Over the past 5 years the number of jobs has grown strongly.
Very strong growth is expected in the future. New jobs and turnover from workers leaving may create between 5,001 and 10,000 job openings over the 5 years to 2020.

  • While there are jobs in many parts of Australia, New South Wales and Queensland have a large share of Gallery, Museum and Tour Guides.
  • They mainly work in: Administrative and Support Services; Arts and Recreation Services; and Transport, Postal and Warehousing.
  • Part-time work is very common. Full-time workers, on average, work 41.2 hours per week (compared to the all jobs average of 40 hours).
  • The workforce is fairly mature. The average age is 53 years (compared to the all jobs average of 40 years) and around 6 in 10 workers are aged 45 years or older.
  • Around 5 in 10 workers are male.
  • In 2016, the unemployment rate was above average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
20056700
20066400
20076100
20085100
20096600
20107500
20117100
20126200
20134700
20147000
20159300
202011200

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

No data is available for the selected graph for this Occupation.

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryGallery, Museum and Tour GuidesAll Jobs Average
Full-time45.068.4
Part-time55.031.6
Average Weekly Hours (full-time)41.240.0

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Administrative and Support Services44.3
Arts and Recreation Services21.7
Transport, Postal and Warehousing12.8
Accommodation and Food Services11.9
Other Industries9.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateGallery, Museum and Tour GuidesAll Jobs Average
NSW47.231.8
VIC4.625.5
QLD24.819.8
SA5.16.8
WA2.711.2
TAS6.42.0
NT2.91.1
ACT6.31.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketGallery, Museum and Tour GuidesAll Jobs AverageAll Jobs Average
15-192.0-5.45.4
20-2410.3-9.99.9
25-3420.6-23.423.4
35-448.7-21.721.7
45-5419.7-21.121.1
55-5916.2-8.78.7
60-648.8-5.95.9
65 and Over13.7-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryGallery, Museum and Tour GuidesCategoryAll Jobs Average
Males54.3Males53.6
Females45.7Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

No data is available for the selected graph for this Occupation.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed. Sometimes experience or on-the-job training is needed in addition to a qualification.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Gallery, Museum and Tour Guides who can connect with others and provide good customer service.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Customer and Personal Service

    82% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English Language

    80% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. History and Archeology

    70% Important

    Events of the past, their causes, how we learn about them, and how they influence the way we live today.

  4. Administration and Management

    60% Important

    Planning and coordination of people and resources.

  5. Education and Training

    59% Important

    Teaching and course design.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Performing for or Working Directly with the Public

    82% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  2. Getting Information

    72% Important

    Looking for, getting and understanding different kinds of information.

  3. Building Good Relationships

    71% Important

    Building and keeping constructive and cooperative working relationships with others.

  4. Communicating with Persons Outside Organization

    70% Important

    Communicating with customers, the public, government, and others in person, in writing, or by telephone or e-mail.

  5. Communicating with Supervisors, Peers, or Staff

    69% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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