Betting Clerks take bets from customers at betting agencies, over the telephone and on course.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. Most workers have Year 11 and 10 as their highest level of education. Registration or licensing may be required.

Tasks

  • taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
  • recording and entering bets electronically and in transaction ledgers
  • issuing tickets and preparing summaries of transactions
  • monitoring amounts of money placed on race entrants
  • checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
  • verifying the identity and account balances of betting agency customers
  • answering betting inquiries over the telephone, via email and in person
  • may work in a call centre

Job Titles

  • Betting Agency Counter Clerk
  • Bookmaker's Clerk, or Penciller
  • Telephone Betting Clerk
  • Betting Clerks
  • Betting Agency Counter Clerk

    Records and processes customer bets, payments and payouts over the counter at a betting agency for horse and dog racing, and other sports and events.

  • Bookmaker's Clerk, or Penciller

    Assists Bookmakers to provide oncourse betting services at race meetings. Registration or licensing is required.

    Specialisations: Bagman/woman

  • Telephone Betting Clerk

    Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.

  • Betting Clerks

    Includes Bingo Caller, Keno Terminal Operator

Fast Facts

  • Avg. Weekly Pay

    Unavailable
  • Future Growth

    strong
  • Skill Level

    High School or Certificate I
  • Employment Size

    2,300
  • Unemployment

    above average
  • Male Share

    6.4%
  • Female Share

    93.6%
  • Full-Time Share

    18.7%

Find Vacancies

This is a very small occupation employing 2300 workers. Over the past 5 years the number of jobs has fallen.
Strong growth is expected in the future. New jobs and turnover from workers leaving may create up to 5,000 job openings over the 5 years to 2020.

  • While there are jobs in many parts of Australia, South Australia and Queensland have a large share of Betting Clerks.
  • They work in many industries. Some of the main industries are: Arts and Recreation Services; Accommodation and Food Services; and Health Care and Social Assistance.
  • Part-time work is very common. Full-time workers, on average, work 38.2 hours per week (compared to the all jobs average of 40 hours).
  • The workforce is fairly mature. The average age is 59 years (compared to the all jobs average of 40 years) and around 8 in 10 workers are aged 45 years or older.
  • More than 9 in 10 workers are female.
  • In 2016, the unemployment rate was above average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
20053600
20064200
20073500
20083600
20093200
20103900
20113000
20122400
20131400
20143700
20152300
20202600

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

No data is available for the selected graph for this Occupation.

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryBetting ClerksAll Jobs Average
Full-time18.768.4
Part-time81.231.6
Average Weekly Hours (full-time)38.240.0

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Arts and Recreation Services82.7
Accommodation and Food Services13.9
Health Care and Social Assistance3.5

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateBetting ClerksAll Jobs Average
NSW21.631.8
VIC20.525.5
QLD27.819.8
SA21.46.8
WA6.411.2
TAS2.32.0
NT0.01.1
ACT0.01.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketBetting ClerksAll Jobs AverageAll Jobs Average
15-194.1-5.45.4
20-240.0-9.99.9
25-3417.5-23.423.4
35-442.3-21.721.7
45-540.0-21.121.1
55-5929.8-8.78.7
60-6420.2-5.95.9
65 and Over26.0-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryBetting ClerksCategoryAll Jobs Average
Males6.4Males53.6
Females93.6Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

No data is available for the selected graph for this Occupation.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. Most workers have Year 11 and 10 as their highest level of education. Registration or licensing may be required.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Betting Clerks who have a high attention to detail, provide good customer service and are reliable.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Customer and Personal Service

    82% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    78% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. English Language

    60% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Economics and Accounting

    53% Important

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  5. Computers and Electronics

    52% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Performing for or Working Directly with the Public

    82% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  2. Getting Information

    73% Important

    Looking for, getting and understanding different kinds of information.

  3. Communicating with Supervisors, Peers, or Staff

    72% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  4. Building Good Relationships

    70% Important

    Building and keeping constructive and cooperative working relationships with others.

  5. Processing Information

    66% Important

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Occupational Information Network Gaming and Sports Book Writers and Runners Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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