Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. Around one in four workers have Year 12 as their highest level of education.

Tasks

  • sorting information and documents for filing according to database and record management system protocols
  • classifying and coding information and documents for inclusion in database and record management systems
  • updating and modifying records
  • filing information and documents in database and record management systems
  • identifying and retrieving information and documents for users
  • recording file and document movements
  • labelling storage locations, and assembling and labelling new files
  • removing inactive and dead files

Job Titles

  • Filing or Registry Clerk
  • Filing or Registry Clerk (also called Records Clerk)

    Specialisations: Medical Record Clerk

Fast Facts

  • Avg. Weekly Pay

    $1,053 Before Tax
  • Future Growth

    stable
  • Skill Level

    High School or Certificate I
  • Employment Size

    20,400
  • Unemployment

    above average
  • Male Share

    16.2%
  • Female Share

    83.8%
  • Full-Time Share

    60.6%

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This is a medium sized occupation employing 20,400 workers. Over the past 5 years the number of jobs has fallen.
Little change in the number of jobs is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.

  • Filing and Registry Clerks work in most parts of Australia.
  • They mainly work in: Public Administration and Safety; Health Care and Social Assistance; and Professional, Scientific and Technical Services.
  • Full-time work is fairly common. Full-time workers, on average, work 34.6 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,053 per week (below the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 45 years (compared to the all jobs average of 40 years). Around 2 in 10 workers are young (aged 15 to 25 years) and around 5 in 10 workers are aged 45 years or older.
  • Around 8 in 10 workers are female.
  • In 2016, the unemployment rate was above average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200520500
200620000
200719400
200826700
200918600
201025200
201122200
201220200
201318500
201418400
201520400
202020100

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsFiling and Registry ClerksAll Jobs Average
Full-Time Earnings10531230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryFiling and Registry ClerksAll Jobs Average
Full-time60.668.4
Part-time39.431.6
Average Weekly Hours (full-time)34.640.0

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety25.2
Health Care and Social Assistance21.2
Professional, Scientific and Technical Services14.9
Construction6.6
Other Industries32.1

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateFiling and Registry ClerksAll Jobs Average
NSW30.331.8
VIC17.725.5
QLD25.319.8
SA9.26.8
WA11.411.2
TAS1.52.0
NT1.51.1
ACT3.11.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketFiling and Registry ClerksAll Jobs AverageAll Jobs Average
15-197.9-5.45.4
20-2414.6-9.99.9
25-3414.6-23.423.4
35-4413.5-21.721.7
45-5424.0-21.121.1
55-599.7-8.78.7
60-648.7-5.95.9
65 and Over7.0-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryFiling and Registry ClerksCategoryAll Jobs Average
Males16.2Males53.6
Females83.8Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationFiling and Registry ClerksAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate0.0-8.68.6
Bachelor degree19.3-17.917.9
Advanced Diploma/Diploma15.9-10.110.1
Certificate III/IV18.5-18.918.9
Year 1226.2-18.718.7
Years 11 & 1020.2-17.717.7
Below Year 100.0-8.18.1

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary.
Around one in four workers have Year 12 as their highest level of education.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Filing and Registry Clerks who have good computer skills, can communicate clearly and can interact with a variety of people.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Clerical

    79% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. English Language

    74% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and Electronics

    70% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Customer and Personal Service

    70% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Mathematics

    59% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Interacting With Computers

    78% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Organizing, Planning, and Prioritizing Work

    76% Important

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Getting Information

    75% Important

    Looking for, getting and understanding different kinds of information.

  4. Building Good Relationships

    74% Important

    Building and keeping constructive and cooperative working relationships with others.

  5. Communicating with Supervisors, Peers, or Staff

    74% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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