Overview
Mail Sorters receive, sort and despatch mail in organisations and postal sorting centres.
Tasks
This occupation may include associated occupations with varying tasks.
- receiving and checking incoming mail and mail bags
- assisting with the verification of registered and special articles
- operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
- performing manual sorting duties and preparing documentation for despatching mail
- processing underpaid mail, bulk mail lodgements, express mail and other mail services
- operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
- investigating complaints regarding lost items
Job Titles
- Mail Clerk
- Postal Sorting Officer