Cafe and Restaurant Managers organise and control the operations of cafes, restaurants and related establishments to provide dining and catering services.

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Around half of workers have no post-school qualifications.

Tasks

  • planning menus in consultation with Chefs
  • planning and organising special functions
  • arranging the purchasing and pricing of goods according to budget
  • maintaining records of stock levels and financial transactions
  • ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
  • conferring with customers to assess their satisfaction with meals and service
  • selecting, training and supervising waiting and kitchen staff
  • may take reservations, greet guests and assist in taking orders

Job Titles

  • Cafe or Restaurant Manager
  • Cafe or Restaurant Manager (also called Food and Beverage Manager, or Restauranteur)

    Specialisations: Canteen Manager, Caterer, Internet Cafe Manager

Fast Facts

  • Avg. Weekly Pay

    $900 Before Tax
  • Future Growth

    very strong
  • Skill Level

    Associate Degree or Diploma
  • Employment Size

    73000
  • Unemployment

    below average
  • Male Share

    46.3%
  • Female Share

    53.7%
  • Full-Time Share

    77.6%

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This is a very large occupation employing 73,000 workers. Over the past 5 years the number of jobs has grown strongly.
Very strong growth is expected in the future. New jobs and turnover from workers leaving may create between 25,001 and 50,000 job openings over the 5 years to 2020.

  • Cafe and Restaurant Managers work in most parts of Australia.
  • They mainly work in: Accommodation and Food Services; Health Care and Social Assistance; and Retail Trade.
  • Full-time work is common. Full-time workers, on average, work 47.0 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $900 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 41 years (compared to the all jobs average of 40 years).
  • Around 5 in 10 workers are female.
  • In 2016, the unemployment rate was below average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200552700
200651800
200754900
200863000
200948500
201067500
201161500
201257500
201358900
201461100
201573000
202088700

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsCafe and Restaurant ManagersAll Jobs Average
Full-Time Earnings9001230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryCafe and Restaurant ManagersAll Jobs Average
Full-time77.668.4
Part-time22.431.6
Average Weekly Hours (full-time)4740

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Accommodation and Food Services89.7
Health Care and Social Assistance4.2
Retail Trade1.4
Education and Training1.1
Other Industries3.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCafe and Restaurant ManagersAll Jobs Average
NSW31.131.8
VIC27.225.5
QLD18.219.8
SA6.86.8
WA12.111.2
TAS1.32
NT1.61.1
ACT1.61.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
15-191.8-5.45.4
20-245-9.99.9
25-3423.5-23.423.4
35-4429.2-21.721.7
45-5422.5-21.121.1
55-599.7-8.78.7
60-644.4-5.95.9
65 and Over4-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryCafe and Restaurant ManagersCategoryAll Jobs Average
Males46.3Males53.6
Females53.7Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate6-8.68.6
Bachelor degree18.6-17.917.9
Advanced Diploma/Diploma11.7-10.110.1
Certificate III/IV13.7-18.918.9
Year 1221.8-18.718.7
Years 11 & 1019.8-17.717.7
Below Year 108.3-8.18.1

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed.
Around half of workers have no post-school qualifications.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Cafe and Restaurant Managers who communicate clearly, who have strong people skills and are reliable.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Customer and Personal Service

    79% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and Management

    79% Important

    Planning and coordination of people and resources.

  3. Production and Processing

    73% Important

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  4. Education and Training

    72% Important

    Teaching and course design.

  5. Personnel and Human Resources

    69% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

Occupational Information Network Food Service Managers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Making Decisions and Solving Problems

    89% Important

    Using information to work out the best solution and solve problems.

  2. Training and Teaching Others

    86% Important

    Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.

  3. Getting Information

    84% Important

    Looking for, getting and understanding different kinds of information.

  4. Performing for or Working Directly with the Public

    83% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  5. Guiding, Directing and Motivating Staff

    83% Important

    Guiding and directing staff, including setting performance standards and monitoring performance.

Occupational Information Network Food Service Managers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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