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Cafe and Restaurant Managers organise and control the operations of cafes, restaurants and related establishments to provide dining and catering services.
Specialisations: Canteen Manager, Caterer, Internet Cafe Manager
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Jobs and Small Business projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very large occupation employing 70,600 workers. The number of workers has grown very strongly over the past 5 years. Over the next 5 years (to May 2022) the number of workers is expected to grow very strongly to 83,700. Around 46,000 job openings are likely over this time from workers leaving and new jobs being created.
A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Around half of workers have no post-school qualifications.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Cafe and Restaurant Managers who communicate clearly, who have strong people skills and are reliable.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Planning and coordination of people and resources.
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Teaching and course design.
Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.
Skills can be improved through training or experience. The skills workers rate as most important are shown below.
Looking for ways to help people.
Changing what is done based on other people's actions.
Thinking about the pros and cons of different ways to solve a problem.
Talking to others.
Motivating, developing, and directing people as they work, and choosing the best people for the job.
The physical and social abilities workers rate as the most important are shown below.
Listen to and understand what people say.
Communicate by speaking.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Read and understand written information.
Use rules to solve problems.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9051.00 - Food Service Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Using information to work out the best solution and solve problems.
Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.
Looking for, getting and understanding different kinds of information.
Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.
Guiding and directing staff, including setting performance standards and monitoring performance.
The physical and social demands workers face most often are shown below.
How often do you talk with people face-to-face?
How much do you have contact with people (face-to-face, by telephone, or any other way)?
How much time do you spend standing?
What results do your decisions have on other people?
How often do you talk on the telephone?
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants, animals, and materials like wood, tools, and machinery.
Working with people. Helping or providing service to others.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.