Human Resource Professionals plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.

A Bachelor Degree or higher is usually needed and half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.

Tasks

  • arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
  • maintaining personnel records and associated human resource information systems
  • providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
  • arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
  • receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
  • providing information on current job vacancies in the organisation to employers and job seekers
  • undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
  • studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
  • developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
  • overseeing the formation and conduct of workplace consultative committees and employee participation initiatives

Job Titles

  • Human Resource Adviser or Consultant
  • Recruitment or Employment Consultant
  • Workplace Relations Adviser
  • Human Resource Adviser or Consultant

    Provides staffing and personnel administration services in support of an organisation's human resource policies and programs.

    Specialisations: Personnel Officer, Workforce Planning Analyst

  • Recruitment or Employment Consultant

    Interviews applicants to determine their job requirements and suitability for particular jobs, and assists employers to find suitable staff.

    Specialisations: Casting Agent, Literary Agent

  • Workplace Relations Adviser

    Assists in resolving disputes by advising on workplace relations policies and problems, and representing industrial, commercial, union, employer or other parties in negotiations on rates of pay and conditions of employment.

    Specialisations: Industrial Relations Officer, Trade Union Official, Union Organiser

Fast Facts

  • Avg. Weekly Pay

    $1,339 Before Tax
  • Future Growth

    moderate
  • Skill Level

    Bachelor Degree or higher
  • Employment Size

    59000
  • Unemployment

    average
  • Male Share

    32.9%
  • Female Share

    67.1%
  • Full-Time Share

    82.5%

Find Vacancies

This is a very large occupation employing 59,000 workers. Over the past 5 years the number of jobs has stayed about the same.
Moderate growth is expected in the future. New jobs and turnover from workers leaving may create between 25,001 and 50,000 job openings over the 5 years to 2020.

  • Human Resource Professionals work in most parts of Australia.
  • They mainly work in: Administrative and Support Services; Public Administration and Safety; and Other Services.
  • Full-time work is very common. Full-time workers, on average, work 37.3 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,339 per week (higher than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 37 years (compared to the all jobs average of 40 years).
  • Around 7 in 10 workers are female.
  • In 2016, the unemployment rate was similar to the average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200543600
200647900
200754600
200853300
200953000
201057700
201166800
201257200
201360200
201453100
201559000
202062200

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsHuman Resource ProfessionalsAll Jobs Average
Full-Time Earnings13391230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryHuman Resource ProfessionalsAll Jobs Average
Full-time82.568.4
Part-time17.531.6
Average Weekly Hours (full-time)37.340

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Administrative and Support Services39.2
Public Administration and Safety14.7
Other Services6.8
Professional, Scientific and Technical Services6.8
Other Industries32.5

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateHuman Resource ProfessionalsAll Jobs Average
NSW32.431.8
VIC25.325.5
QLD17.419.8
SA7.76.8
WA11.611.2
TAS1.32
NT1.31.1
ACT2.91.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketHuman Resource ProfessionalsAll Jobs AverageAll Jobs Average
15-190-5.45.4
20-247.7-9.99.9
25-3437.9-23.423.4
35-4425.2-21.721.7
45-5418.7-21.121.1
55-596.4-8.78.7
60-642.4-5.95.9
65 and Over1.6-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryHuman Resource ProfessionalsCategoryAll Jobs Average
Males32.9Males53.6
Females67.1Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationHuman Resource ProfessionalsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate9.8-8.68.6
Bachelor degree40.9-17.917.9
Advanced Diploma/Diploma13-10.110.1
Certificate III/IV8.7-18.918.9
Year 1221.4-18.718.7
Years 11 & 106.2-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher is usually needed and half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Human Resource Professionals who have strong people skills, who are well presented and can communicate clearly.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Personnel and Human Resources

    89% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

  2. English Language

    83% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Clerical

    81% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Administration and Management

    78% Important

    Planning and coordination of people and resources.

  5. Customer and Personal Service

    74% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Communicating with Supervisors, Peers, or Staff

    91% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  2. Interacting With Computers

    87% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  3. Getting Information

    87% Important

    Looking for, getting and understanding different kinds of information.

  4. Staffing Organizational Units

    86% Important

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  5. Building Good Relationships

    85% Important

    Building and keeping constructive and cooperative working relationships with others.

Occupational Information Network Equal Opportunity Representatives and Officers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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