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ICT Business and Systems Analysts


ICT Business and Systems Analysts work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs. Non-ICT Business Analysts (for example, Management Consultants) are excluded from this unit group. Non-ICT Business Analysts are included in Unit Group 2247 Management and Organisation Analysts. The links below provide quick access to basic information for this occupation.  Greater detail can be found using any of the page tabs above. A one page printable summary of the key statistics for this occupation can also be found under the Reports and Links tab above. Just click on the tab and follow the link for Occupational Bulletin.


This occupation may include associated occupations with varying tasks.

  • working with users to formulate and document business requirements
  • identifying, investigating, and analysing business processes, procedures and work practices
  • identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
  • using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
  • creating user and training documentation, and conducting formal training classes
  • developing functional specifications for use by system developers
  • using data and process modelling techniques to create clear system specifications for the design and development of system software
  • acting as a central reference and information source, providing guidance and assistance in the system project decision making process

Job Titles

  • ICT Business Analyst
  • Systems Analyst

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