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Computer Network Professionals research, analyse and recommend strategies for network architecture and development, implement, manage, maintain and configure network hardware and software, and monitor and optimise performance, and troubleshoot and provide user support.
Plans, develops, deploys, tests and optimises network and system services, taking responsibility for configuration management and overall operational readiness of network systems, especially environments with multiple operating systems and configurations, and provides troubleshooting and fault-finding services for network problems.
Specialisations: Computer Network Engineer, Computer Systems Integrator
Installs and maintains hardware and software, documents diagnosis and resolution of faults, manages user passwords, security and inventory documentation, ensures the efficient performance of servers, printers and personal computers, and attends to other operational tasks. May also perform tasks such as help desk support and user training.
Specialisations: LAN Administrator
Researches and analyses network architecture, and recommends policies and strategies for designing, planning and coordinating an organisation's network such as the total system environment and architecture. May also perform operational tasks such as monitoring system performance, software and hardware upgrades, backups, support and network maintenance.
Specialisations: Network Consultant, Network Architect
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a large occupation employing 29,100 workers. Over the past 5 years the number of jobs has grown strongly.Strong growth is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.
A Bachelor Degree or higher, or at least 5 years of relevant experience, or relevant vendor certification is usually needed. Around half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Computer Network Professionals who can communicate clearly, work well in a team and have strong computer skills.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
English language including the meaning and spelling of words, rules of composition, and grammar.
Use engineering science and technology to design and produce goods and services.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Computer Network Support Specialists Opens in a new windowO*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Keeping up-to-date with technology and new ideas.
Looking for, getting and understanding different kinds of information.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Using information to work out the best solution and solve problems.