Computer Network Professionals research, analyse and recommend strategies for network architecture and development, implement, manage, maintain and configure network hardware and software, and monitor and optimise performance, and troubleshoot and provide user support.

A Bachelor Degree or higher, or at least 5 years of relevant experience, or relevant vendor certification is usually needed. Around half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.

Tasks

  • analysing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems
  • researching, analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance
  • assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems
  • providing specialist skills in supporting and troubleshooting network problems and emergencies
  • installing, configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstations
  • providing network programming in support of specific business needs and requirements
  • preparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructions
  • monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance

Job Titles

  • Computer Network and Systems Engineer
  • Network Administrator, Network Specialist, or Network Support
  • Network Analyst, Designer or Strategist
  • Computer Network and Systems Engineer

    Plans, develops, deploys, tests and optimises network and system services, taking responsibility for configuration management and overall operational readiness of network systems, especially environments with multiple operating systems and configurations, and provides troubleshooting and fault-finding services for network problems.

    Specialisations: Computer Network Engineer, Computer Systems Integrator

  • Network Administrator, Network Specialist, or Network Support

    Installs and maintains hardware and software, documents diagnosis and resolution of faults, manages user passwords, security and inventory documentation, ensures the efficient performance of servers, printers and personal computers, and attends to other operational tasks. May also perform tasks such as help desk support and user training.

    Specialisations: LAN Administrator

  • Network Analyst, Designer or Strategist

    Researches and analyses network architecture, and recommends policies and strategies for designing, planning and coordinating an organisation's network such as the total system environment and architecture. May also perform operational tasks such as monitoring system performance, software and hardware upgrades, backups, support and network maintenance.

    Specialisations: Network Consultant, Network Architect

Fast Facts

  • Avg. Weekly Pay

    $1,801 Before Tax
  • Future Growth

    strong
  • Skill Level

    Bachelor Degree or higher
  • Employment Size

    29100
  • Unemployment

    average
  • Male Share

    85.3%
  • Female Share

    14.7%
  • Full-Time Share

    93.0%

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This is a large occupation employing 29,100 workers. Over the past 5 years the number of jobs has grown strongly.
Strong growth is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.

  • Computer Network Professionals work in most parts of Australia.
  • They mainly work in: Professional, Scientific and Technical Services; Public Administration and Safety; and Education and Training.
  • Almost all work full-time. Full-time workers, on average, work 38.8 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,801 per week (very high compared to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 41 years (compared to the all jobs average of 40 years).
  • Around 9 in 10 workers are male.
  • In 2016, the unemployment rate was similar to the average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200519900
200620100
200722000
200824000
200931200
201024400
201126900
201228700
201323500
201425300
201529100
202033700

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsComputer Network ProfessionalsAll Jobs Average
Full-Time Earnings18011230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryComputer Network ProfessionalsAll Jobs Average
Full-time9368.4
Part-time731.6
Average Weekly Hours (full-time)38.840

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services35.9
Public Administration and Safety10.3
Education and Training9.8
Financial and Insurance Services9.4
Other Industries34.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateComputer Network ProfessionalsAll Jobs Average
NSW3631.8
VIC25.825.5
QLD16.619.8
SA4.16.8
WA8.911.2
TAS1.12
NT1.41.1
ACT61.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketComputer Network ProfessionalsAll Jobs AverageAll Jobs Average
15-190.8-5.45.4
20-244.2-9.99.9
25-3424.4-23.423.4
35-4438.3-21.721.7
45-5424.1-21.121.1
55-593.4-8.78.7
60-644.3-5.95.9
65 and Over0.4-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryComputer Network ProfessionalsCategoryAll Jobs Average
Males85.3Males53.6
Females14.7Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationComputer Network ProfessionalsAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate20.2-8.68.6
Bachelor degree35.4-17.917.9
Advanced Diploma/Diploma18.6-10.110.1
Certificate III/IV11.2-18.918.9
Year 1214.6-18.718.7
Years 11 & 100-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher, or at least 5 years of relevant experience, or relevant vendor certification is usually needed.
Around half of workers have a university degree. Sometimes experience or on-the-job training is needed in addition to a qualification.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Computer Network Professionals who can communicate clearly, work well in a team and have strong computer skills.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Computers and Electronics

    90% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Telecommunications

    84% Important

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  3. English Language

    73% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Engineering and Technology

    70% Important

    Use engineering science and technology to design and produce goods and services.

  5. Customer and Personal Service

    70% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

Occupational Information Network Computer Network Support Specialists Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Interacting With Computers

    95% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Updating and Using Relevant Knowledge

    90% Important

    Keeping up-to-date with technology and new ideas.

  3. Getting Information

    87% Important

    Looking for, getting and understanding different kinds of information.

  4. Communicating with Supervisors, Peers, or Staff

    81% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  5. Making Decisions and Solving Problems

    81% Important

    Using information to work out the best solution and solve problems.

Occupational Information Network Computer Network Support Specialists Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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