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Special Care Workers provide care and supervision for children and young people in residential and institutional facilities, and provide care and support to people in refuges.
Provides care and supervision for children and young people living in residential or institutional facilities such as group homes and correctional institutions. Registration or licensing may be required.
Provides care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels. Registration or licensing may be required.
Provides services and support to people seeking assistance in a refuge.
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Jobs and Small Business projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very small occupation employing 1,600 workers. The number of workers has fallen over the past 5 years. Over the next 5 years (to May 2022) the number of workers is expected to stay about the same at 1,600. Around 1,000 job openings are likely over this time from workers leaving and new jobs being created.
No data is available for the selected graph for this Occupation.
A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job. Sometimes experience or on-the-job training is needed in addition to a qualification. Registration or licensing may be required.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Special Care Workers who are caring, compassionate and empathetic and communicate clearly, with strong people skills.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
Human behaviour and performance; differences in ability, personality, and interests; learning and motivation; research methods; and the assessment and treatment of behavioural and affective disorders.
English language including the meaning and spelling of words, rules of composition, and grammar.
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Skills can be improved through training or experience. The skills workers rate as most important are shown below.
Listening to others, not interrupting, and asking good questions.
Talking to others.
Reading work related information.
Understanding why people react the way they do.
Thinking about the pros and cons of different ways to solve a problem.
The physical and social abilities workers rate as the most important are shown below.
Listen to and understand what people say.
Communicate by speaking.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Read and understand written information.
Speak clearly so others can understand you.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1021.00 - Child, Family, and School Social Workers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Looking for, getting and understanding different kinds of information.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Handling complaints, settling disputes, and resolving conflicts, and negotiating with people.
Deciding on goals and putting together a detailed plan to get the work done.
Building and keeping constructive and cooperative working relationships with others.
The physical and social demands workers face most often are shown below.
How often do you talk on the telephone?
How much do you have contact with people (face-to-face, by telephone, or any other way)?
How often do you talk with people face-to-face?
How often do you use electronic mail?
How important is it to work with others in a group or team?
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Working with people. Helping or providing service to others.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants, animals, and materials like wood, tools, and machinery.