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Couriers and Postal Deliverers

Overview

Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels. The links below provide quick access to basic information for this occupation.  Greater detail can be found using any of the page tabs above. A one page printable summary of the key statistics for this occupation can also be found under the Reports and Links tab above. Just click on the tab and follow the link for Occupational Bulletin.

Tasks

This occupation may include associated occupations with varying tasks.

  • sorting and sequencing items for delivery
  • delivering mail, parcels, documents and other items to customers' premises and mailboxes
  • receiving orders for deliveries from customers
  • collecting signatures and charges for cash-on-delivery orders
  • issuing and collecting receipts for pick-up and delivery items
  • keeping records of items received and delivered
  • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
  • loading and unloading mail conveyances and internal mail handling equipment
  • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

Job Titles

  • Courier 
  • Postal Delivery Officer 

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