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Mail Sorters

Overview

Mail Sorters receive, sort and despatch mail in organisations and postal sorting centres. The links below provide quick access to basic information for this occupation.  Greater detail can be found using any of the page tabs above. A one page printable summary of the key statistics for this occupation can also be found under the Reports and Links tab above. Just click on the tab and follow the link for Occupational Bulletin.

Tasks

This occupation may include associated occupations with varying tasks.

  • receiving and checking incoming mail and mail bags
  • assisting with the verification of registered and special articles
  • operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
  • performing manual sorting duties and preparing documentation for despatching mail
  • processing underpaid mail, bulk mail lodgements, express mail and other mail services
  • operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
  • investigating complaints regarding lost items

Job Titles

  • Mail Clerk 
  • Postal Sorting Officer 

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