Other Clerical and Administrative Workers includes occupations such as Production Assistants (Film, Television, Radio or Stage), Proof Readers, Radio Despatchers, Clinical Coders and Facilities Administrators.

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience. Around one in three workers have a university degree. Even with a qualification, sometimes experience or on-the-job training is necessary. Registration or licensing may be required. Clinical Coders usually need a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience.

Tasks

  • translates narrative descriptions and numeric information into classification or record systems
  • provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions
  • reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition
  • provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations

Job Titles

  • Production Assistant (Film, Television, Radio or Stage)
  • Proof Reader
  • Radio Despatcher
  • Clinical Coder
  • Facilities Administrator
  • Other Clerical and Administrative Workers
  • Production Assistant (Film, Television, Radio or Stage)

    Provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions.

  • Proof Reader

    Reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition.

  • Radio Despatcher (also called Communications Controller or Control Room Operator)

    Provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations. Registration or licensing may be required.

  • Clinical Coder

    Assigns codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

  • Facilities Administrator (also called Facilities Assistant, Facilities Coordinator or Facilities Officer)

    Provides assistance to ensure the day-to-day smooth operation of a building's infrastructure, through administrative support, including budgeting, procurement negotiation, contractor liaison and documentation, as well as coordination of staff and office equipment during relocation, and at times supervision and physical assistance with maintenance tasks.

  • Other Clerical and Administrative Workers

    Includes Coding Clerk, Examination Supervisor, Train Planner, Travel Clerk

Fast Facts

  • Avg. Weekly Pay

    $1,105 Before Tax
  • Future Growth

    stable
  • Skill Level

    Certificate II or III
  • Employment Size

    20600
  • Unemployment

    above average
  • Male Share

    34.7%
  • Female Share

    65.3%
  • Full-Time Share

    52.5%

Find Vacancies

This is a medium sized occupation employing 20,600 workers. Over the past 5 years the number of jobs has grown.
Little change in the number of jobs is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.

  • Other Clerical & Administrative Workers work in most parts of Australia.
  • They work in many industries. Some of the main industries are: Health Care and Social Assistance; Education and Training; and Professional, Scientific and Technical Services.
  • Part-time work is fairly common, but more than half work full-time. Full-time workers, on average, work 37.2 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,105 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 42 years (compared to the all jobs average of 40 years) and around 5 in 10 workers are aged 45 years or older.
  • Around 7 in 10 workers are female.
  • In 2016, the unemployment rate was above average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200514800
200617300
200717100
200816000
200919300
201019800
201116800
201216200
201319600
201417900
201520600
202020800

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsOther Clerical and Administrative WorkersAll Jobs Average
Full-Time Earnings11051230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryOther Clerical and Administrative WorkersAll Jobs Average
Full-time52.568.4
Part-time47.531.6
Average Weekly Hours (full-time)37.240

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance14
Education and Training13
Professional, Scientific and Technical Services12.2
Public Administration and Safety11.2
Other Industries49.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Clerical and Administrative WorkersAll Jobs Average
NSW38.831.8
VIC2725.5
QLD18.419.8
SA4.96.8
WA3.911.2
TAS1.82
NT0.91.1
ACT4.21.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Clerical and Administrative WorkersAll Jobs AverageAll Jobs Average
15-191.9-5.45.4
20-2412.7-9.99.9
25-3425.7-23.423.4
35-4413.4-21.721.7
45-5419-21.121.1
55-598.7-8.78.7
60-649.3-5.95.9
65 and Over9.3-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryOther Clerical and Administrative WorkersCategoryAll Jobs Average
Males34.7Males53.6
Females65.3Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationOther Clerical and Administrative WorkersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate9.4-8.68.6
Bachelor degree27.1-17.917.9
Advanced Diploma/Diploma20.8-10.110.1
Certificate III/IV8.3-18.918.9
Year 1228.1-18.718.7
Years 11 & 106.3-17.717.7
Below Year 100-8.18.1

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience.
Around one in three workers have a university degree. Even with a qualification, sometimes experience or on-the-job training is necessary. Registration or licensing may be required. Clinical Coders usually need a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Clerical

    90% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and Personal Service

    81% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English Language

    75% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and Electronics

    59% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    58% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Interacting With Computers

    89% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Communicating with Supervisors, Peers, or Staff

    88% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  3. Documenting/Recording Information

    83% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  4. Performing Administrative Activities

    78% Important

    Doing day-to-day office work such as filing and processing paperwork.

  5. Getting Information

    76% Important

    Looking for, getting and understanding different kinds of information.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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