Shelf Fillers fill up shelves and display areas in stores and supermarkets.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job. Around one in three workers have Year 12 as their highest level of education.

Tasks

  • placing goods neatly in bins and on racks, and stacking bulky goods on floors
  • filling shelves with goods ensuring goods with the earliest use-by dates are at the front of shelves
  • noting what has been sold and collecting goods needed from the stockroom using a trolley
  • maintaining shelf order by removing stock belonging to a different location
  • may help customers find goods they need
  • may price goods

Job Titles

  • Shelf Filler, or Night Filler

    Fast Facts

    • Avg. Weekly Pay

      $778 Before Tax
    • Future Growth

      stable
    • Skill Level

      High School or Certificate I
    • Employment Size

      58400
    • Unemployment

      average
    • Male Share

      62.4%
    • Female Share

      37.6%
    • Full-Time Share

      27.1%

    Find Vacancies

    This is a very large occupation employing 58,400 workers. Over the past 5 years the number of jobs has fallen slightly.
    Little change in the number of jobs is expected in the future. New jobs and turnover from workers leaving may create more than 50,000 job openings over the 5 years to 2020.

    • Shelf Fillers work in most parts of Australia.
    • They nearly all work in Retail Trade.
    • Part-time work is very common. Full-time workers, on average, work 36.5 hours per week (compared to the all jobs average of 40 hours).
    • Average earnings for full-time workers are around $778 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
    • The workforce is fairly young. The average age is 26 years (compared to the all jobs average of 40 years). Around 5 in 10 workers are young (aged 15 to 25 years).
    • Around 6 in 10 workers are male.
    • In 2016, the unemployment rate was similar to the average.

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
    YearNumber of Workers
    200574300
    200688500
    200796100
    200889600
    200982700
    201068700
    201155700
    201265300
    201369800
    201457300
    201558400
    202057300

    Weekly Earnings

    Full-time Earnings

    All Jobs Average

    Weekly Earnings (before tax)

    Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsShelf FillersAll Jobs Average
    Full-Time Earnings7781230

    Hours

    Weekly Hours Worked

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
    CategoryShelf FillersAll Jobs Average
    Full-time27.168.4
    Part-time72.931.6
    Average Weekly Hours (full-time)36.540

    Main Industries

    Top Industries

    Main Employing Industries (% share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade96.7
    Wholesale Trade1.6
    Accommodation and Food Services0.3
    Construction0.3
    Other Industries1.1

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateShelf FillersAll Jobs Average
    NSW28.431.8
    VIC25.525.5
    QLD15.319.8
    SA10.56.8
    WA16.211.2
    TAS1.72
    NT0.71.1
    ACT1.61.8

    Age Profile

    Age Profile (% share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketShelf FillersAll Jobs AverageAll Jobs Average
    15-1921.9-5.45.4
    20-2425.4-9.99.9
    25-3420.1-23.423.4
    35-4413.2-21.721.7
    45-5412.8-21.121.1
    55-593.2-8.78.7
    60-642.1-5.95.9
    65 and Over1.4-3.83.8

    Gender

    Male Share

    Female Share

    Gender (% share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
    CategoryShelf FillersCategoryAll Jobs Average
    Males62.4Males53.6
    Females37.6Females46.4

    Education Level

    Top Education Levels

    Highest Level of Education (% share)

    Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationShelf FillersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate0-8.68.6
    Bachelor degree6.9-17.917.9
    Advanced Diploma/Diploma13.7-10.110.1
    Certificate III/IV13.7-18.918.9
    Year 1231.9-18.718.7
    Years 11 & 1025.4-17.717.7
    Below Year 108.3-8.18.1

    A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job.
    Around one in three workers have Year 12 as their highest level of education.

    If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
    The pathway that is right for you will depend on your skills and interests.

    It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

    Employers look for Shelf Fillers who are reliable, hardworking and motivated.

    Knowledge

    The topics, subjects, or knowledge areas workers rate as most important are shown below.

    1. Customer and Personal Service

      70% Important

      Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Sales and Marketing

      54% Important

      Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    3. English Language

      48% Important

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Public Safety and Security

      43% Important

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    5. Mathematics

      43% Important

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network Stock Clerks, Sales Floor Opens in a new window
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Activities

    The work activities workers rate as most important are shown below.

    1. Performing for or Working Directly with the Public

      88% Important

      Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

    2. Getting Information

      81% Important

      Looking for, getting and understanding different kinds of information.

    3. Handling and Moving Objects

      79% Important

      Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

    4. Performing General Physical Activities

      77% Important

      Doing things that use of your arms and legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

    5. Building Good Relationships

      74% Important

      Building and keeping constructive and cooperative working relationships with others.

    Occupational Information Network Stock Clerks, Sales Floor Opens in a new window
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

    go to top