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Other Hospitality, Retail and Service Managers includes occupations such as Boarding Kennel or Cattery Operators, Cinema or Theatre Managers, Facilities Managers, Financial Institution Branch Managers and Equipment Hire Managers.
Manages the operations of an establishment which offers temporary boarding for dogs and cats.
Manages the operations of a cinema or theatre. Registration or licensing may be required.
Organises, controls and coordinates the strategic and operational management of buildings and facilities in a public and private organisations to ensure the proper and efficient operation of all physical aspects of a facility, to create and sustain safe and productive environments for occupants.
Specialisations: Shopping Centre Manager
Manages the general operational activities of a branch of a bank, building society, credit union or similar financial institution.
Specialisations: Bank Manager, Credit Union Manager
Manages the operations of an establishment engaged in the hiring out of equipment to companies involved in areas such as building and engineering construction, government, mining and resources, manufacturing, maintenance, special events, and to individuals for personal use.
Includes Abattoir Manager, Brothel Keeper, Laundrette Owner, Marina Manager, Nursing Agency Manager, Taxi Proprietor, Weight Loss Centre Manager. Registration or licensing may be required.
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very large occupation employing 66,300 workers. Over the past 5 years the number of jobs has stayed about the same.Strong growth is expected in the future. New jobs and turnover from workers leaving may create between 25,001 and 50,000 job openings over the 5 years to 2020.
A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may also be required.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Hospitality, Retail and Service Managers who can communicate clearly in a team, provide good customer service and are well presented.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Planning and coordination of people and resources.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.
English language including the meaning and spelling of words, rules of composition, and grammar.
Arithmetic, algebra, geometry, calculus, or statistics.
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Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Using information to work out the best solution and solve problems.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Looking for, getting and understanding different kinds of information.
Getting a group of people to work together to finish a task.
Guiding and directing staff, including setting performance standards and monitoring performance.