ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed to work in this job. Around two in three workers have a university degree.

Tasks

  • analysing information needs and specifying technology to meet those needs
  • formulating and directing information and communication technology (ICT) strategies, policies and plans
  • directing the selection and installation of ICT resources and the provision of user training
  • directing ICT operations and setting priorities between system developments, maintenance and operations
  • overseeing the security of ICT systems

Job Titles

  • Chief Information Officer
  • ICT Project Manager
  • Other ICT Managers
  • Chief Information Officer (also called Chief Technology Officer)

    Plans, organises, directs, controls and coordinates the ICT strategies, plans and operations of an organisation to ensure the ICT infrastructure supports the organisation's overall operations and priorities.

  • ICT Project Manager

    Plans, organises, directs, controls and coordinates quality accredited ICT projects. Accountable for day-to-day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.

    Specialisations: ICT Development Manager

  • Other ICT Managers

    Includes IT Service Delivery Manager and Network Manager

Fast Facts

  • Avg. Weekly Pay

    $2,105 Before Tax
  • Future Growth

    very strong
  • Skill Level

    Bachelor Degree or higher
  • Employment Size

    58,000
  • Unemployment

    average
  • Male Share

    79.5%
  • Female Share

    20.5%
  • Full-Time Share

    94.8%

Find Vacancies

This is a very large occupation employing 58,000 workers. Over the past 5 years the number of jobs has grown strongly.
Very strong growth is expected in the future. New jobs and turnover from workers leaving may create between 25,001 and 50,000 job openings over the 5 years to 2020.

  • While there are jobs in many parts of Australia, New South Wales and Victoria have a large share of ICT Managers.
  • They mainly work in: Professional, Scientific and Technical Services; Information Media and Telecommunications; and Public Administration and Safety.
  • Almost all work full-time. Full-time workers, on average, work 41.0 hours per week.
  • Average earnings for full-time workers are very high at around $2,105 per week. Earnings tend to be lower when starting out and higher as experience grows.
  • The average age is 42 years (compared to 40 for all careers).
  • Around 1 in 5 workers are female.
  • In 2016, the unemployment rate was similar to the average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearEmployment Level
200543400
200645300
200741900
200834100
200938200
201041100
201144400
201250700
201347500
201460700
201558000
202072800

Weekly Earnings

Full-time Earnings

All Careers Average

Weekly Earnings (before tax)

Source: ABS Characteristics of Employment survey, August 2015 cat. no. 6333.0. Median earnings are before tax and do not include superannuation. These figures should be used as a guide only, not to determine a wage rate.
EarningsICT ManagersAll Jobs Average
Full-Time Earnings21051230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016.
CategoryICT ManagersAll Jobs Average
Full-time94.869
Part-time5.230.8
Average Weekly Hours (full-time)41.240.2

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services40.7
Information Media and Telecommunications11.2
Public Administration and Safety10.1
Financial and Insurance Services9.2
Other Industries28.8

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016.
StateICT ManagersAll Jobs Average
NSW42.331.8
VIC32.425.5
QLD10.719.8
SA3.46.7
WA6.311.1
TAS0.52
NT0.51.1
ACT3.81.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016.
Age BracketICT ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.45.4
20-241.0-9.99.9
25-3418.6-23.323.3
35-4444.1-21.621.6
45-5424.1-21.121.1
55-599.4-8.68.6
60-642.4-5.95.9
65 and Over0.5-3.73.7

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016.
CategoryICT ManagersCategoryAll Jobs Average
Males77.3Males53.8
Females22.7Females46.1

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: Based on ABS 2016 Survey of Education and Work (SEW).
Type of QualificationICT ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate25.5-8.58.5
Bachelor degree39.9-17.817.8
Advanced Diploma/Diploma15.6-10.110.1
Certificate III/IV5.5-18.818.8
Year 1210.5-18.618.6
Years 11 & 103.0-17.617.6
Below Year 100.0-8.08.0

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed to work in this job.
Around two in three workers have a university degree.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Computers and Electronics

    95% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and Personal Service

    81% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and Management

    74% Important

    Planning and coordination of people and resources.

  4. Engineering and Technology

    70% Important

    Use engineering science and technology to design and produce goods and services.

  5. English Language

    70% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

Occupational Information Network Computer and Information Systems Managers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Interacting With Computers

    98% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Making Decisions and Solving Problems

    90% Important

    Using information to work out the best solution and solve problems.

  3. Getting Information

    89% Important

    Looking for, getting and understanding different kinds of information.

  4. Communicating with Supervisors, Peers, or Staff

    87% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  5. Identifying Objects, Actions, and Events

    86% Important

    Comparing objects, actions, or events, looking for differences between them or changes over time.

Occupational Information Network Computer and Information Systems Managers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

go to top