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Retail Managers organise and control the operations of establishments which provide retail services.
Manages a retail trading establishment.
Specialisations: Fast Food Manager, Retail Bakery Manager, Newsagent
Buys and sells antiques such as furniture, art, jewellery and china. May also clean, restore and value antiques. Registration or licensing may be required.
Manages a branch of a betting agency. Registration or licensing is required.
Manages a hairdressing or beauty salon. Registration or licensing may be required.
Manages a post office.
Manages a travel agency. Registration or licensing may be required.
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a very large occupation employing 235,200 workers. Over the past 5 years the number of jobs has grown.Moderate growth is expected in the future. New jobs and turnover from workers leaving may create more than 50,000 job openings over the 5 years to 2020.
A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Many workers have Year 12 as their highest level of education. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may be required.
If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.
Employers look for Retail Managers who provide good customer service, have strong people skills, are organised and well presented. Employers also value responsible and trustworthy managers.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Planning and coordination of people and resources.
Arithmetic, algebra, geometry, calculus, or statistics.
English language including the meaning and spelling of words, rules of composition, and grammar.
First-Line Supervisors/Managers of Retail Sales Workers Opens in a new windowO*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.
Looking for, getting and understanding different kinds of information.
Deciding on goals and putting together a detailed plan to get the work done.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Handling complaints, settling disputes, and resolving conflicts, and negotiating with people.