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Social Workers

Overview

Social Workers assess the social needs of individuals, families and groups, assist and empower people to develop and use the skills and resources needed to resolve social and other problems, and further human wellbeing and human rights, social justice and social development. The links below provide quick access to basic information for this occupation.  Greater detail can be found using any of the page tabs above. A one page printable summary of the key statistics for this occupation can also be found under the Reports and Links tab above. Just click on the tab and follow the link for Occupational Bulletin.

Tasks

This occupation may include associated occupations with varying tasks.

  • acting as a facilitator between clients in need and community services
  • assessing resources for health, welfare, recreation, housing, employment and other community services
  • providing leadership and assistance for the implementation of pilot projects in community development and self-help, and planning and implementing research projects to address client needs, organisation goals and social policy
  • cooperating with community organisations, social agencies and voluntary groups to improve services and develop new services
  • conducting individual and family case interviews to identify the nature and extent of clients' problems
  • assisting clients to understand and resolve problems by providing information, acting as a mediator and referring them to community and self-help agencies
  • analysing, developing, promoting and implementing social policies through the use of practice experience, research, analytic frameworks, and negotiation skills to respond to social need through a fair, equitable and effective allocation of social resource
  • monitoring the progress of clients by maintaining contact
  • compiling case records and reports

Job Titles

  • Social Worker

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