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ICT Sales Assistants sell computing and telecommunications related goods and services in retail and wholesale establishments.
Specialisations: Mobile Phone Salesperson
Earnings are for full-time workers before tax, excluding superannuation. Earnings are a guide only and can vary greatly.
Likely change in the number of jobs over the next 5 years, based on the Department of Employment projections.
Skill Level is the education or training usually needed to do well in this job. Relevant experience is sometimes viewed just as highly.
Employment Size is the number of people who work in this job in Australia.
An above average unemployment rate shows people who do this job are more likely to be out of work than people who do other jobs.
Full-time workers usually work 35 hours or more a week (in all their jobs combined).
This is a large occupation employing 23,000 workers. Over the past 5 years the number of jobs has grown strongly.Moderate growth is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.
A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job. Around one in three workers have a Certificate III/IV. Even with a qualification, sometimes experience or on-the-job training is necessary. If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job. The pathway that is right for you will depend on your skills and interests.
Employers look for ICT Sales Assistants who can communicate clearly, work well in a team and provide good customer service.
The topics, subjects, or knowledge areas workers rate as most important are shown below.
Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.
Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
English language including the meaning and spelling of words, rules of composition, and grammar.
Planning and coordination of people and resources.
Arithmetic, algebra, geometry, calculus, or statistics.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Opens in a new windowO*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
The work activities workers rate as most important are shown below.
Building and keeping constructive and cooperative working relationships with others.
Looking for, getting and understanding different kinds of information.
Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Deciding on goals and putting together a detailed plan to get the work done.
Communicating with customers, the public, government, and others in person, in writing, or by telephone or e-mail.