Corporate Services Managers plan, organise, direct, control and coordinate the overall administration of organisations.

A skill level equal to a Bachelor Degree or higher is needed to work in this job. Workers normally have at least 5 years of relevant experience instead and are more likely to have an Advanced Diploma/Diploma qualification.

Tasks

  • providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
  • developing and managing the organisation's administrative, financial, physical and staff resources
  • developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organisation
  • analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions
  • providing information and support for the preparation of financial reports and budgets
  • leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
  • representing the organisation in negotiations, and at conventions, seminars, public hearings and forums, and promoting existing and new programs and policies

Job Titles

  • Corporate Services, Business Services or Administration Manager

    Fast Facts

    • Avg. Weekly Pay

      Unavailable
    • Future Growth

      moderate
    • Skill Level

      Bachelor Degree or higher
    • Employment Size

      9900
    • Unemployment

      average
    • Male Share

      48.6%
    • Female Share

      51.4%
    • Full-Time Share

      83.5%

    Find Vacancies

    This is a small occupation employing 9,900 workers. The number of workers has grown very strongly over the past 5 years.
    Over the next 5 years (to May 2022) the number of workers is expected to grow moderately to 10,600. Around 7,000 job openings are likely over this time from workers leaving and new jobs being created.

    • Corporate Services Managers work in most parts of Australia.
    • They work in many industries. Some of the main industries are: Public Administration and Safety; Education and Training; and Professional, Scientific and Technical Services.
    • Full-time work is very common. Full-time workers, on average, work 37.8 hours per week (compared to the all jobs average of 40 hours).
    • The workforce is fairly mature. The average age is 49 years (compared to the all jobs average of 40 years) and around 6 in 10 workers are aged 45 years or older.
    • Around 5 in 10 workers are female.
    • In 2016, the unemployment rate was similar to the average.

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
    YearNumber of Workers
    200712300
    200827500
    200928400
    201023800
    20118600
    20128200
    20137400
    20149500
    20157000
    20168300
    20179900
    202210600

    Weekly Earnings

    Full-time Earnings

    All Jobs Average

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Hours

    Full-Time and Part-Time Status (% Share) and Average Weekly Hours (Full-Time)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
    CategoryCorporate Services ManagersAll Jobs Average
    Full-time83.568.4
    Part-time16.531.6
    Average Weekly Hours (full-time)37.840

    Main Industries

    Top Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Public Administration and Safety25.5
    Education and Training12
    Professional, Scientific and Technical Services9.3
    Construction9.1
    Other Industries44.1

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateCorporate Services ManagersAll Jobs Average
    NSW27.731.8
    VIC16.225.5
    QLD24.519.8
    SA7.46.8
    WA12.411.2
    TAS2.52
    NT2.11.1
    ACT7.21.8

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketCorporate Services ManagersAll Jobs AverageAll Jobs Average
    15-190-5.45.4
    20-240.9-9.99.9
    25-3415.5-23.423.4
    35-4426-21.721.7
    45-5425-21.121.1
    55-5915.9-8.78.7
    60-6411.1-5.95.9
    65 and Over5.5-3.83.8

    Gender

    Male Share

    Female Share

    Gender (% share)

    Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
    CategoryCorporate Services ManagersCategoryAll Jobs Average
    Males48.6Males53.6
    Females51.4Females46.4

    Education Level

    Top Education Levels

    Highest Level of Education (% Share)

    No data is available for the selected graph for this Occupation.

    A skill level equal to a Bachelor Degree or higher is needed to work in this job. Workers normally have at least 5 years of relevant experience instead and are more likely to have an Advanced Diploma/Diploma qualification.

    If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
    The pathway that is right for you will depend on your skills and interests.

    It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

    Employers look for Corporate Services Managers who have strong people skills, can communicate clearly and are organised.

    Knowledge

    The topics, subjects, or knowledge areas workers rate as most important are shown below.

    1. Administration and Management

      87% Important

      Planning and coordination of people and resources.

    2. Customer and Personal Service

      79% Important

      Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Personnel and Human Resources

      75% Important

      Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

    4. English Language

      74% Important

      English language including the meaning and spelling of words, rules of composition, and grammar.

    5. Mathematics

      71% Important

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Activities

    The work activities workers rate as most important are shown below.

    1. Making Decisions and Solving Problems

      88% Important

      Using information to work out the best solution and solve problems.

    2. Communicating with Supervisors, Peers, or Staff

      87% Important

      Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

    3. Getting Information

      85% Important

      Looking for, getting and understanding different kinds of information.

    4. Coordinating the Work and Activities of Others

      85% Important

      Getting a group of people to work together to finish a task.

    5. Guiding, Directing and Motivating Staff

      83% Important

      Guiding and directing staff, including setting performance standards and monitoring performance.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

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