Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

An Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed to work in this job. Around two in five workers have a university degree. Even with a qualification, experience or on-the-job training is usually needed.

Tasks

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • managing physical facilities and ensuring buildings and equipment are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Job Titles

  • Health Practice Manager
  • Other Practice Managers
  • Health Practice Manager

    Organises and controls the functions and resources of a health practice such as administrative systems and practice personnel.

    Specialisations: Chiropractic Practice Manager, Dental Practice Manager, Medical Practice Manager, Physiotherapy Practice Manager

  • Other Practice Managers

    Includes Accounting Practice Manager, Architectural Practice Manager, Legal Practice Manager, Veterinary Practice Manager

Fast Facts

  • Avg. Weekly Pay

    $1,200 Before Tax
  • Future Growth

    strong
  • Skill Level

    Associate Degree or Diploma
  • Employment Size

    24,200
  • Unemployment

    below average
  • Male Share

    12.3%
  • Female Share

    87.7%
  • Full-Time Share

    61.6%

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This is a large occupation employing 24,200 workers. Over the past 5 years the number of jobs has grown strongly.
Strong growth is expected in the future. New jobs and turnover from workers leaving may create between 10,001 and 25,000 job openings over the 5 years to 2020.

  • Practice Managers work in most parts of Australia.
  • They mainly work in: Health Care and Social Assistance; Professional, Scientific and Technical Services; and Financial and Insurance Services.
  • Full-time work is fairly common. Full-time workers, on average, work 38.0 hours per week (compared to the all jobs average of 40 hours).
  • Average earnings for full-time workers are around $1,200 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • The workforce is fairly mature. The average age is 49 years (compared to the all jobs average of 40 years) and around 6 in 10 workers are aged 45 years or older.
  • Around 9 in 10 workers are female.
  • In 2016, the unemployment rate was below average.

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.
YearNumber of Workers
200511300
200613000
200712400
200812400
200912400
201013300
201117300
201215900
201317200
201416800
201524200
202028100

Weekly Earnings

Full-time Earnings

All Jobs Average

Weekly Earnings (before tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsPractice ManagersAll Jobs Average
Full-Time Earnings12001230

Hours

Weekly Hours Worked

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Hours actually worked by people who usually work full-time, and share of employment by full-time and part-time status, for this job compared to the all jobs average.
CategoryPractice ManagersAll Jobs Average
Full-time61.668.4
Part-time38.431.6
Average Weekly Hours (full-time)38.040.0

Main Industries

Top Industries

Main Employing Industries (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance85.5
Professional, Scientific and Technical Services8.4
Financial and Insurance Services2.2
Public Administration and Safety1.3
Other Industries2.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StatePractice ManagersAll Jobs Average
NSW32.831.8
VIC26.525.5
QLD18.019.8
SA4.86.8
WA13.911.2
TAS2.12.0
NT0.71.1
ACT1.11.8

Age Profile

Age Profile (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketPractice ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.45.4
20-242.7-9.99.9
25-3417.5-23.423.4
35-4416.7-21.721.7
45-5437.4-21.121.1
55-5911.2-8.78.7
60-649.9-5.95.9
65 and Over4.6-3.83.8

Gender

Male Share

Female Share

Gender (% share)

Source: Based on ABS Labour Force Survey, annual average 2016, Cat. No. 6291.0.55.003: Customised Report. Male and female share of employment in this job compared to the all jobs average.
CategoryPractice ManagersCategoryAll Jobs Average
Males12.3Males53.6
Females87.7Females46.4

Education Level

Top Education Levels

Highest Level of Education (% share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationPractice ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate6.2-8.68.6
Bachelor degree33.3-17.917.9
Advanced Diploma/Diploma25.1-10.110.1
Certificate III/IV15.4-18.918.9
Year 1220.0-18.718.7
Years 11 & 100.0-17.717.7
Below Year 100.0-8.18.1

An Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed to work in this job.
Around two in five workers have a university degree. Even with a qualification, experience or on-the-job training is usually needed.

If you are interested in this style of work, there are a wide range of training options available that could lead to this or a similar job.
The pathway that is right for you will depend on your skills and interests.

It is a good idea to speak to industry bodies, employers, and workers to learn more about the skills and qualifications you will need.

Employers look for Practice Managers with strong interpersonal skills, who are reliable and can multitask under pressure.

Knowledge

The topics, subjects, or knowledge areas workers rate as most important are shown below.

  1. Administration and Management

    85% Important

    Planning and coordination of people and resources.

  2. English Language

    84% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and Personal Service

    78% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Clerical

    75% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. Personnel and Human Resources

    75% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

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O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

The work activities workers rate as most important are shown below.

  1. Communicating with Supervisors, Peers, or Staff

    92% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  2. Documenting/Recording Information

    92% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  3. Checking Compliance with Standards

    90% Important

    Deciding whether events or processes comply with laws, regulations, or standards.

  4. Interacting With Computers

    90% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  5. Processing Information

    88% Important

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Occupational Information Network Medical and Health Services Managers Opens in a new window
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration. The information on this site is derived from the US Department of Labor O*NET Database Version 21.2

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