Cafe and Restaurant Managers organise and control the operations of cafes, restaurants and related establishments to provide dining and catering services.

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Around half of workers have no post-school qualifications.

Tasks

  • planning menus in consultation with Chefs
  • planning and organising special functions
  • arranging the purchasing and pricing of goods according to budget
  • maintaining records of stock levels and financial transactions
  • ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
  • conferring with customers to assess their satisfaction with meals and service
  • selecting, training and supervising waiting and kitchen staff
  • may take reservations, greet guests and assist in taking orders

Job Titles

  • Cafe or Restaurant Manager
  • Cafe or Restaurant Manager (also called Food and Beverage Manager, or Restauranteur)

    Specialisations: Canteen Manager, Caterer, Internet Cafe Manager

Fast Facts

  • $900 Weekly Pay
  • 70,600 workers Employment Size
  • Very strong Future Growth
  • High skill Skill level rating
  • Average unemployment Unemployment
  • 80.9% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 38 years Average age
  • 50.8% female Gender Share

The number of Cafe and Restaurant Managers grew very strongly over the past 5 years and is expected to grow very strongly over the next 5 years:
from 70,600 in 2017 to 83,700 by 2022.
There are likely to be around 46,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a very large occupation.
  • Unemployment: Unemployment was average in 2017.
  • Location: Cafe and Restaurant Managers work in most regions of Australia.
  • Industries: Most work in Accommodation and Food Services; Retail Trade; and Health Care and Social Assistance.
  • Earnings: Full-time workers earn around $900 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Most work full-time (80.9%, much higher than the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 46.0 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 38 years (compared to the all jobs average of 40 years).
  • Gender: 50.8% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200754700
200857200
200958900
201053900
201167100
201261300
201356500
201460500
201565600
201664200
201770600
202283700

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsCafe and Restaurant ManagersAll Jobs Average
Full-Time Earnings9001230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Accommodation and Food Services86.7
Retail Trade3.6
Health Care and Social Assistance3.3
Arts and Recreation Services1.3
Other Industries5.1

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCafe and Restaurant ManagersAll Jobs Average
NSW30.631.6
VIC31.526.2
QLD16.119.7
SA4.96.7
WA12.110.8
TAS1.82.0
NT1.21.1
ACT1.81.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
15-191.1-5.25.2
20-245.6-9.99.9
25-3434.0-23.623.6
35-4425.2-21.721.7
45-5421.1-20.820.8
55-596.6-8.88.8
60-644.1-6.06.0
65 and Over2.5-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate6-8.68.6
Bachelor degree18.6-17.917.9
Advanced Diploma/Diploma11.7-10.110.1
Certificate III/IV13.7-18.918.9
Year 1221.8-18.718.7
Years 11 & 1019.8-17.717.7
Below Year 108.3-8.18.1

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed.
Around half of workers have no post-school qualifications.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Tourism, Travel and Hospitality VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Cafe and Restaurant Managers who communicate clearly, who have strong people skills and are reliable.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    79% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and Management

    79% Important

    Planning and coordination of people and resources.

  3. Production and Processing

    73% Important

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  4. Education and Training

    72% Important

    Teaching and course design.

  5. Personnel and Human Resources

    69% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9051.00 - Food Service Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Making Decisions and Solving Problems

    89% Important

    Using information to work out the best solution and solve problems.

  2. Training and Teaching Others

    86% Important

    Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.

  3. Getting Information

    84% Important

    Looking for, getting and understanding different kinds of information.

  4. Performing for or Working Directly with the Public

    83% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  5. Guiding, Directing and Motivating Staff

    83% Important

    Guiding and directing staff, including setting performance standards and monitoring performance.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9051.00 - Food Service Managers.

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