Corporate Services Managers plan, organise, direct, control and coordinate the overall administration of organisations.

A skill level equal to a Bachelor Degree or higher is needed to work in this job. Workers normally have at least 5 years of relevant experience instead and are more likely to have an Advanced Diploma/Diploma qualification.

Tasks

  • providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
  • developing and managing the organisation's administrative, financial, physical and staff resources
  • developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organisation
  • analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions
  • providing information and support for the preparation of financial reports and budgets
  • leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
  • representing the organisation in negotiations, and at conventions, seminars, public hearings and forums, and promoting existing and new programs and policies

Job Titles

  • Corporate Services, Business Services or Administration Manager

    Fast Facts

    • Unavailable Weekly Pay
    • 23,800 workers Employment Size
    • Moderate Future Growth
    • Very high skill Skill level rating
    • Average unemployment Unemployment
    • 80.9% Full-Time Full-Time Share
    • 43.4 hours Average full-time
    • 48 years Average age
    • 62.1% female Gender Share

    The number of Corporate Services Managers grew very strongly over the past 5 years and is expected to grow over the next 5 years:
    from 23,800 in 2018 to 25,200 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 18,000 job openings over 5 years (that's about 3,600 a year).

    • Size: This is a medium sized occupation.
    • Unemployment: Unemployment was average in 2017.
    • Location: Corporate Services Managers work in most regions of Australia.
    • Industries: They work in many industries such as Public Administration and Safety; Professional, Scientific and Technical Services; and Construction.
    • Full-time: Most work full-time (80.9%, much higher than the all jobs average of 68.4%).
    • Hours: Full-time workers spend around 43.4 hours per week at work (compared to the all jobs average of 40.0 hours).
    • Age: The average age is 48 years (compared to the all jobs average of 40 years). Many workers are 45 years or older (66.4%).
    • Gender: 62.1% of workers are female (compared to the all jobs average of 46.7%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200827600
    200928500
    201023800
    20118600
    20128200
    20137400
    20149400
    20156800
    20168200
    201713400
    201823800
    202325200

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Public Administration and Safety15.4
    Professional, Scientific and Technical Services13.3
    Construction8.8
    Financial and Insurance Services8.7
    Other Industries53.8

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateCorporate Services ManagersAll Jobs Average
    NSW28.031.6
    VIC29.626.2
    QLD20.619.7
    SA4.56.7
    WA11.110.8
    TAS1.62.0
    NT1.91.1
    ACT2.71.8

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketCorporate Services ManagersAll Jobs AverageAll Jobs Average
    15-190.0-5.25.2
    20-241.9-9.99.9
    25-3413.8-23.623.6
    35-4418.0-21.721.7
    45-5434.8-20.820.8
    55-5914.1-8.88.8
    60-6410.0-6.06.0
    65 and Over7.5-4.04.0

    Education Level

    Highest Level of Education (% Share)

    No data is available for the selected graph for this Occupation.

    A skill level equal to a Bachelor Degree or higher is needed to work in this job. Workers normally have at least 5 years of relevant experience instead and are more likely to have an Advanced Diploma/Diploma qualification.

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Business Services VET training pathways on the AAPathways website.

    The course listings on this page are provided by Good Education Group.

    Employers look for Corporate Services Managers who have strong people skills, can communicate clearly and are organised.

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Administration and Management

      87% Important

      Planning and coordination of people and resources.

    2. Customer and Personal Service

      79% Important

      Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Personnel and Human Resources

      75% Important

      Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

    4. English Language

      74% Important

      English language including the meaning and spelling of words, rules of composition, and grammar.

    5. Mathematics

      71% Important

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Activities

    These are kinds of activities workers regularly do in this job.

    1. Making Decisions and Solving Problems

      88% Important

      Using information to work out the best solution and solve problems.

    2. Communicating with Supervisors, Peers, or Staff

      87% Important

      Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

    3. Getting Information

      85% Important

      Looking for, getting and understanding different kinds of information.

    4. Coordinating the Work and Activities of Others

      85% Important

      Getting a group of people to work together to finish a task.

    5. Guiding, Directing and Motivating Staff

      83% Important

      Guiding and directing staff, including setting performance standards and monitoring performance.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

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