ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed to work in this job. Around two in three workers have a university degree.

Tasks

  • analysing information needs and specifying technology to meet those needs
  • formulating and directing information and communication technology (ICT) strategies, policies and plans
  • directing the selection and installation of ICT resources and the provision of user training
  • directing ICT operations and setting priorities between system developments, maintenance and operations
  • overseeing the security of ICT systems

Job Titles

  • Chief Information Officer
  • ICT Project Manager
  • Other ICT Managers
  • Chief Information Officer (also called Chief Technology Officer)

    Plans, organises, directs, controls and coordinates the ICT strategies, plans and operations of an organisation to ensure the ICT infrastructure supports the organisation's overall operations and priorities.

  • ICT Project Manager

    Plans, organises, directs, controls and coordinates quality accredited ICT projects. Accountable for day-to-day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.

    Specialisations: ICT Development Manager

  • Other ICT Managers

    Includes IT Service Delivery Manager and Network Manager

Fast Facts

  • $2,105 Weekly Pay
  • 58,800 workers Employment Size
  • Strong Future Growth
  • Very high skill Skill level rating
  • Lower unemployment Unemployment
  • 97.7% Full-Time Full-Time Share
  • 41.8 hours Average full-time
  • 43 years Average age
  • 20.0% female Gender Share

The number of ICT Managers grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
from 58,800 in 2018 to 67,000 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 36,000 job openings over 5 years (that's about 7,200 a year).

  • Size: This is a very large occupation.
  • Unemployment: Unemployment was below average in 2017.
  • Location: ICT Managers work in most regions of Australia.
  • Industries: Most work in Professional, Scientific and Technical Services; Information Media and Telecommunications; and Public Administration and Safety.
  • Earnings: Full-time workers earn around $2,105 per week (very high compared to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Most work full-time (97.7%, much higher than the all jobs average of 68.4%) showing part-time work may be hard to find.
  • Hours: Full-time workers spend around 41.8 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 43 years (compared to the all jobs average of 40 years).
  • Gender: 20% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
200832400
200938300
201038700
201145600
201248100
201347200
201451100
201565800
201654100
201764800
201858800
202367000

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsICT ManagersAll Jobs Average
Full-Time Earnings21051230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services38.0
Information Media and Telecommunications13.3
Public Administration and Safety11.0
Financial and Insurance Services10.6
Other Industries27.1

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateICT ManagersAll Jobs Average
NSW40.531.6
VIC28.526.2
QLD12.919.7
SA3.76.7
WA8.110.8
TAS0.62.0
NT0.41.1
ACT5.41.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketICT ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.25.2
20-241.5-9.99.9
25-3413.1-23.623.6
35-4439.8-21.721.7
45-5430.9-20.820.8
55-598.7-8.88.8
60-644.5-6.06.0
65 and Over1.3-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationICT ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate25.5-8.68.6
Bachelor degree39.9-17.917.9
Advanced Diploma/Diploma15.6-10.110.1
Certificate III/IV5.5-18.918.9
Year 1210.5-18.718.7
Years 11 & 103-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed to work in this job.
Around two in three workers have a university degree.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Information and Communications Technology VET training pathways may interest you.

The course listings on this page are provided by Good Education Group.

Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and Electronics

    95% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and Personal Service

    81% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and Management

    74% Important

    Planning and coordination of people and resources.

  4. Engineering and Technology

    70% Important

    Use engineering science and technology to design and produce goods and services.

  5. English Language

    70% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3021.00 - Computer and Information Systems Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Interacting With Computers

    98% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Making Decisions and Solving Problems

    90% Important

    Using information to work out the best solution and solve problems.

  3. Getting Information

    89% Important

    Looking for, getting and understanding different kinds of information.

  4. Communicating with Supervisors, Peers, or Staff

    87% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  5. Identifying Objects, Actions, and Events

    86% Important

    Comparing objects, actions, or events, looking for differences between them or changes over time.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3021.00 - Computer and Information Systems Managers.

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