Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may also be required.

Tasks

  • organising the purchase and maintenance of transport vehicles, equipment and fuel
  • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
  • receiving orders and bookings, and planning and implementing transportation schedules
  • ensuring goods are stored and transported in conditions that will maintain their quality
  • arranging collection and delivery of vehicles and goods
  • maintaining business records and preparing operational statements and reports
  • coordinating activities associated with the arrival, departure, loading and unloading of trains
  • ensuring compliance with occupational health and safety regulations

Job Titles

  • Fleet Manager
  • Railway Station Manager
  • Transport Company Manager
  • Fleet Manager

    Manages the buying and selling of vehicles for rental agencies and coordinates the leasing of vehicles. Registration or licensing may be required.

  • Railway Station Manager

    Manages the operations of a railway station.

  • Transport Company Manager

    Manages the operations of an enterprise that operates a fleet of vehicles to transport goods and passengers. Registration or licensing may be required.

    Specialisations: Bus Company Manager, Car Rental Agency Manager

Fast Facts

  • $1,483 Weekly Pay
  • 16,000 workers Employment Size
  • Moderate Future Growth
  • High skill Skill level rating
  • Lower unemployment Unemployment
  • 89.2% Full-Time Full-Time Share
  • 46.8 hours Average full-time
  • 47 years Average age
  • 18.5% female Gender Share

The number of Transport Services Managers is about the same as 5 years ago and is expected to grow over the next 5 years:
from 16,000 in 2018 to 16,700 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 10,000 job openings over 5 years (that's about 2,000 a year).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was below average in 2017.
  • Location: Transport Services Managers work in most regions of Australia.
  • Industries: Most work in Transport, Postal and Warehousing; Rental, Hiring and Real Estate Services; and Retail Trade.
  • Earnings: Full-time workers earn around $1,483 per week (higher than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Most work full-time (89.2%, much higher than the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 46.8 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 47 years (compared to the all jobs average of 40 years). Many workers are 45 years or older (58.5%).
  • Gender: 18.5% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
200816000
200919400
201017600
201118400
201214900
201315700
201417700
201515200
201623100
201721100
201816000
202316700

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsTransport Services ManagersAll Jobs Average
Full-Time Earnings14831230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Transport, Postal and Warehousing62.1
Rental, Hiring and Real Estate Services8.2
Retail Trade5.8
Construction5.2
Other Industries18.7

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateTransport Services ManagersAll Jobs Average
NSW31.231.6
VIC26.526.2
QLD27.319.7
SA4.56.7
WA7.110.8
TAS1.92.0
NT1.11.1
ACT0.51.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketTransport Services ManagersAll Jobs AverageAll Jobs Average
15-190.2-5.25.2
20-242.0-9.99.9
25-3412.9-23.623.6
35-4426.4-21.721.7
45-5434.2-20.820.8
55-5913.5-8.88.8
60-647.0-6.06.0
65 and Over3.8-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationTransport Services ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.9-8.68.6
Bachelor degree0-17.917.9
Advanced Diploma/Diploma5.2-10.110.1
Certificate III/IV31-18.918.9
Year 1229.3-18.718.7
Years 11 & 1023.3-17.717.7
Below Year 105.2-8.18.1

A skill level equal to an Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed. Even with a qualification, experience or on-the-job training is usually needed. Registration or licensing may also be required.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Transportation

    91% Important

    Moving people or goods by air, rail, sea, or road.

  2. Administration and Management

    85% Important

    Planning and coordination of people and resources.

  3. Customer and Personal Service

    84% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Public Safety and Security

    77% Important

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  5. Personnel and Human Resources

    73% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Making Decisions and Solving Problems

    94% Important

    Using information to work out the best solution and solve problems.

  2. Getting Information

    89% Important

    Looking for, getting and understanding different kinds of information.

  3. Communicating with Supervisors, Peers, or Staff

    89% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  4. Interacting With Computers

    84% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  5. Communicating with Persons Outside Organization

    83% Important

    Communicating with customers, the public, government, and others in person, in writing, or by telephone or e-mail.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

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