ICT Trainers analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed. Additional vendor certifications are sometimes preferred instead of a university degree. Experience or on-the-job training may be needed as well as a qualification.

Tasks

  • identifying technical training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Job Titles

  • ICT Trainer or Educator
  • ICT Trainer or Educator

    Specialisations: Software Trainer

Fast Facts

  • Unavailable Weekly Pay
  • 5,200 workers Employment Size
  • Decline Future Growth
  • Very high skill Skill level rating
  • Higher unemployment Unemployment
  • 96.2% Full-Time Full-Time Share
  • 37.1 hours Average full-time
  • 48 years Average age
  • 50.8% female Gender Share

The number of ICT Trainers grew very strongly over the past 5 years and is expected to fall over the next 5 years:
from 5,200 in 2018 to 4,700 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 3,000 job openings over 5 years (that's about 600 a year).

  • Size: This is a very small occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: ICT Trainers work in most regions of Australia.
  • Industries: Most work in Education and Training; Public Administration and Safety; and Professional, Scientific and Technical Services.
  • Full-time: Most work full-time (96.2%, much higher than the all jobs average of 68.4%) showing part-time work may be hard to find.
  • Hours: Full-time workers spend around 37.1 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 48 years (compared to the all jobs average of 40 years). Many workers are 45 years or older (59.5%).
  • Gender: 50.8% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20085800
20094300
20103100
20113900
20124000
20133700
20143000
20151900
20163300
20172900
20185200
20234700

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Education and Training45.3
Public Administration and Safety26.9
Professional, Scientific and Technical Services15.9
Wholesale Trade5.3
Other Industries6.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateICT TrainersAll Jobs Average
NSW40.231.6
VIC24.426.2
QLD4.319.7
SA4.46.7
WA17.310.8
TAS1.02.0
NT0.91.1
ACT7.41.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketICT TrainersAll Jobs AverageAll Jobs Average
15-190.0-5.25.2
20-240.0-9.99.9
25-3419.5-23.623.6
35-4421.0-21.721.7
45-5433.6-20.820.8
55-5914.6-8.88.8
60-6411.3-6.06.0
65 and Over0.0-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationICT TrainersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate0-8.68.6
Bachelor degree100-17.917.9
Advanced Diploma/Diploma0-10.110.1
Certificate III/IV0-18.918.9
Year 120-18.718.7
Years 11 & 100-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher, or at least 5 years of relevant experience is usually needed. Additional vendor certifications are sometimes preferred instead of a university degree. Experience or on-the-job training may be needed as well as a qualification.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Information and Communications Technology VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for ICT Trainers who can communicate clearly, work well in a team and have strong interpersonal skills.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and Training

    99% Important

    Teaching and course design.

  2. English Language

    90% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Communications and Media

    89% Important

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  4. Computers and Electronics

    84% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Customer and Personal Service

    77% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Interacting With Computers

    98% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Training and Teaching Others

    96% Important

    Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.

  3. Getting Information

    95% Important

    Looking for, getting and understanding different kinds of information.

  4. Thinking Creatively

    95% Important

    Using your own ideas to developing, designing, or creating something new.

  5. Making Decisions and Solving Problems

    93% Important

    Using information to work out the best solution and solve problems.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.

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