Welfare, Recreation and Community Arts Workers design and implement strategies and programs to meet community and individual needs and assist individuals, families and groups with social, emotional and financial difficulties to improve quality of life by educating and supporting them and working towards change in their social environment.

A Bachelor Degree or higher is usually required. Around three in five workers have a university degree. Sometimes relevant experience or on-the-job training is needed in addition to a qualification.

Tasks

  • researching and analysing community issues, needs and problems
  • developing, evaluating and maintaining community resources and programs
  • evaluating data and writing reports such as submissions requesting funding for continuing programs and new projects
  • identifying issues of local need, concerns and aspirations through community consultation
  • organising local sporting, cultural and recreational events and activities such as community functions, hobby classes, community arts projects and sporting competitions
  • providing support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse
  • assessing risks and providing intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises
  • assisting to establish and administer neighbourhood houses, community groups, employment training programs and other services

Job Titles

  • Community Arts Worker
  • Recreation Officer or Adviser
  • Welfare Worker, or Welfare Case Worker
  • Community Arts Worker (also called Community Arts Officer or Community Artist)

    Identifies issues of local need, concerns and aspirations through community consultation, and designs and implements strategies to facilitate and encourage community arts projects and happenings, and promote the value of community cultural development.

    Specialisations: Community Cultural Development Officer

  • Recreation Officer or Adviser

    Plans, organises and coordinates recreation facilities and programs through organisations such as local governments, schools, church bodies and youth organisations.

  • Welfare Worker, or Welfare Case Worker

    Assists individuals, families and groups with social, emotional or financial difficulties to improve quality of life, by educating and supporting them and working towards change in their social environment.

Fast Facts

  • $1,200 Weekly Pay
  • 20,900 workers Employment Size
  • Very strong Future Growth
  • Very high skill Skill level rating
  • Average unemployment Unemployment
  • 67.1% Full-Time Full-Time Share
  • 36.7 hours Average full-time
  • 39 years Average age
  • 77.8% female Gender Share

The number of Welfare, Recreation and Community Arts Workers fell over the past 5 years and is expected to grow very strongly over the next 5 years:
from 20,900 in 2017 to 24,800 by 2022.
There are likely to be around 18,000 job openings over this time from workers leaving and new jobs being created (a large number for an occupation of this size).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was average in 2017.
  • Location: Welfare, Recreation and Community Arts Workers work in most regions of Australia.
  • Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Other Services.
  • Earnings: Full-time workers earn around $1,200 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (67.1%, similar to the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 36.7 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 39 years (compared to the all jobs average of 40 years).
  • Gender: 77.8% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200722400
200818400
200921700
201018700
201125300
201225200
201321900
201420400
201524200
201624900
201720900
202224800

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsWelfare, Recreation and Community Arts WorkersAll Jobs Average
Full-Time Earnings12001230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance60.8
Public Administration and Safety25.2
Other Services4.3
Arts and Recreation Services4.1
Other Industries5.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateWelfare, Recreation and Community Arts WorkersAll Jobs Average
NSW35.131.6
VIC17.326.2
QLD19.719.7
SA8.36.7
WA10.810.8
TAS3.82.0
NT2.11.1
ACT2.81.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketWelfare, Recreation and Community Arts WorkersAll Jobs AverageAll Jobs Average
15-192.0-5.25.2
20-247.4-9.99.9
25-3425.5-23.623.6
35-4430.3-21.721.7
45-5418.8-20.820.8
55-5910.2-8.88.8
60-645.4-6.06.0
65 and Over0.4-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationWelfare, Recreation and Community Arts WorkersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate18.7-8.68.6
Bachelor degree41.3-17.917.9
Advanced Diploma/Diploma15.6-10.110.1
Certificate III/IV17.3-18.918.9
Year 127.1-18.718.7
Years 11 & 100-17.717.7
Below Year 100-8.18.1

A Bachelor Degree or higher is usually required.
Around three in five workers have a university degree. Sometimes relevant experience or on-the-job training is needed in addition to a qualification.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Community Services and Sport, Fitness and Recreation VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Welfare, Recreation and Community Arts Workers who can communicate and are mature and organised.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Psychology

    89% Important

    Human behaviour and performance; differences in ability, personality, and interests; learning and motivation; research methods; and the assessment and treatment of behavioural and affective disorders.

  2. Customer and Personal Service

    85% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English Language

    84% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Therapy and Counseling

    80% Important

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  5. Sociology and Anthropology

    74% Important

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Getting Information

    87% Important

    Looking for, getting and understanding different kinds of information.

  2. Documenting/Recording Information

    86% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  3. Organizing, Planning, and Prioritizing Work

    84% Important

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Communicating with Supervisors, Peers, or Staff

    82% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  5. Performing for or Working Directly with the Public

    82% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.

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