Gaming Workers provide gaming services within casinos and other gambling establishments.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job. Around one in four workers have Year 12 as their highest education level. Sometimes experience or on-the-job training is needed in addition to a qualification. Additional tickets may also be required.

Tasks

  • ensuring that games operating in the casino pit run smoothly
  • monitoring cash drops to cashiers and chip transactions
  • observing incidents and settling disputes arising at gaming tables
  • dealing games in accordance with casino rules, policies and procedures and ensuring that bets are placed within the rules of the game
  • checking that appropriate betting limit signs are in place
  • checking playing cards
  • verifying cash and colour chip change involving larger amounts with the casino gaming inspector
  • advising patrons about the rules and etiquette of games
  • counting the amount of cash chips in the float and entering a closer slip with the corresponding amount in the cash total
  • calculating and paying winning bets

Job Titles

  • Gaming Worker, or Croupier
  • Gaming Worker, or Croupier

    Specialisations: Casino Gaming Inspector, Gaming Pit Boss

Fast Facts

  • $1,188 Weekly Pay
  • 8,300 workers Employment Size
  • Stable Future Growth
  • Lower skill Skill level rating
  • Average unemployment Unemployment
  • 64.6% Full-Time Full-Time Share
  • 34.9 hours Average full-time
  • 31 years Average age
  • 35.0% female Gender Share

The number of Gaming Workers grew very strongly over the past 5 years and is expected to stay fairly stable over the next 5 years:
from 8,300 in 2017 to 8,300 by 2022.
There are likely to be around 8,000 job openings over this time from workers leaving and new jobs being created (a large number for an occupation of this size).

  • Size: This is a small occupation.
  • Unemployment: Unemployment was average in 2017.
  • Location: Gaming Workers work in many regions of Australia. Many work in Western Australia.
  • Industries: Most work in the Arts and Recreation Services industry.
  • Earnings: Full-time workers earn around $1,188 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (64.6%, similar to the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 34.9 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 31 years (compared to the all jobs average of 40 years). Many workers are under 25 years of age (23.6%).
  • Gender: 35% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
20078700
20086500
20098500
20109600
20116400
20126200
20138200
20144900
201510200
20167400
20178300
20228300

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsGaming WorkersAll Jobs Average
Full-Time Earnings11881230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Arts and Recreation Services92.7
Accommodation and Food Services6.3
Wholesale Trade0.6
Transport, Postal and Warehousing0.4

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateGaming WorkersAll Jobs Average
NSW15.131.6
VIC26.826.2
QLD19.119.7
SA7.56.7
WA25.410.8
TAS2.12.0
NT1.01.1
ACT3.11.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketGaming WorkersAll Jobs AverageAll Jobs Average
15-192.3-5.25.2
20-2421.3-9.99.9
25-3438.3-23.623.6
35-4417.4-21.721.7
45-5418.7-20.820.8
55-591.9-8.88.8
60-640.0-6.06.0
65 and Over0.0-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed to work in this job.
Around one in four workers have Year 12 as their highest education level. Sometimes experience or on-the-job training is needed in addition to a qualification. Additional tickets may also be required.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Tourism, Travel and Hospitality VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Gaming Workers who have good people skills, provide good customer service and are well presented.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    94% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Mathematics

    76% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

  3. Administration and Management

    75% Important

    Planning and coordination of people and resources.

  4. English Language

    71% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Sales and Marketing

    65% Important

    Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1011.00 - Gaming Supervisors.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Performing for or Working Directly with the Public

    90% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  2. Communicating with Supervisors, Peers, or Staff

    77% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  3. Resolving Conflicts and Negotiating with Others

    74% Important

    Handling complaints, settling disputes, and resolving conflicts, and negotiating with people.

  4. Training and Teaching Others

    73% Important

    Identifying the educational needs of others, developing training programs or classes, and teaching or instructing others.

  5. Building Good Relationships

    72% Important

    Building and keeping constructive and cooperative working relationships with others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1011.00 - Gaming Supervisors.

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