Gallery, Museum and Tour Guides direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed. Sometimes experience or on-the-job training is needed in addition to a qualification.

Tasks

  • meeting and greeting visitors
  • controlling visitors' access to exhibits
  • ensuring safety of collections
  • maintaining attendance records
  • planning and rearranging schedules and itineraries
  • planning, organising and conducting tours
  • arranging transportation and accommodation for visitors following planned itineraries
  • arranging entry to places of interest
  • answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
  • may assist with installing and dismantling exhibits

Job Titles

  • Gallery or Museum Guide
  • Tour Guide
  • Gallery or Museum Guide (also called Gallery or Museum Attendant)

    Answers inquiries and directs and guides visitors in a gallery or museum.

  • Tour Guide (also called Tour Escort or Tour Leader)

    Escorts visitors on sightseeing, educational and other tours, and describes and explains points of interest.

    Specialisations: Regional Guide

Fast Facts

  • Unavailable Weekly Pay
  • 9,800 workers Employment Size
  • Very strong Future Growth
  • Lower skill Skill level rating
  • Higher unemployment Unemployment
  • 39.6% Full-Time Full-Time Share
  • 44.9 hours Average full-time
  • 40.5 years Average age
  • 47.8% female Gender Share

The number of Gallery, Museum and Tour Guides grew very strongly over the past 5 years and is expected to grow very strongly over the next 5 years:
from 9,800 in 2018 to 11,600 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 7,000 job openings over 5 years (that's about 1,400 a year).

  • Size: This is a small occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Gallery, Museum and Tour Guides work in many regions of Australia. Many work in The Australian Capital Territory or Western Australia.
  • Industries: Most work in Administrative and Support Services; Arts and Recreation Services; and Transport, Postal and Warehousing.
  • Full-time: Less than half work full-time (39.6%, fewer than the all jobs average of 68.4%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 44.9 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 41 years (compared to the all jobs average of 40 years).
  • Gender: 47.8% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20085000
20095700
20107100
20117500
20127400
20134800
20146700
20158500
20167100
20178000
20189800
202311600

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Administrative and Support Services46.6
Arts and Recreation Services36.4
Transport, Postal and Warehousing7.4
Other Services3.0
Other Industries6.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateGallery, Museum and Tour GuidesAll Jobs Average
NSW24.231.6
VIC12.726.2
QLD20.819.7
SA3.46.7
WA16.810.8
TAS5.92.0
NT4.11.1
ACT12.01.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketGallery, Museum and Tour GuidesAll Jobs AverageAll Jobs Average
15-192.0-5.25.2
20-2412.1-9.99.9
25-3427.5-23.623.6
35-4418.7-21.721.7
45-5412.1-20.820.8
55-5911.9-8.88.8
60-646.8-6.06.0
65 and Over8.9-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

A Certificate II or III, or at least 1 year of relevant experience, is usually needed. Sometimes experience or on-the-job training is needed in addition to a qualification.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Creative Arts and Culture VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Gallery, Museum and Tour Guides who can connect with others and provide good customer service.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    82% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English Language

    80% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. History and Archeology

    70% Important

    Events of the past, their causes, how we learn about them, and how they influence the way we live today.

  4. Administration and Management

    60% Important

    Planning and coordination of people and resources.

  5. Education and Training

    59% Important

    Teaching and course design.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Performing for or Working Directly with the Public

    82% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  2. Getting Information

    72% Important

    Looking for, getting and understanding different kinds of information.

  3. Building Good Relationships

    71% Important

    Building and keeping constructive and cooperative working relationships with others.

  4. Communicating with Persons Outside Organization

    70% Important

    Communicating with customers, the public, government, and others in person, in writing, or by telephone or e-mail.

  5. Communicating with Supervisors, Peers, or Staff

    69% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.

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