Other Personal Service Workers includes occupations such as Civil Celebrants, Hair or Beauty Salon Assistants, Body Artists, First Aid Trainers and Religious Assistants.

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience. For other job titles, a Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. The exception is First Aid Trainer which usually requires a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience. Registration or licensing may also be necessary for some jobs in this group.

Tasks

  • conducts civil marriage ceremonies, funerals, commitment ceremonies, namings and other ceremonies, and maintains appropriate records
  • assists hairdressers or beauty therapists by performing routine tasks in a hairdressing or beauty salon

Job Titles

  • Civil Celebrant
  • Hair or Beauty Salon Assistant
  • Body Artist
  • First Aid Trainer or Instructor
  • Religious Assistant
  • Other Personal Service Workers
  • Civil Celebrant

    Conducts civil marriage ceremonies, funerals, commitment ceremonies, namings and other ceremonies, and maintains appropriate records. Registration or licensing is required.

  • Hair or Beauty Salon Assistant

    Assists Hairdressers or Beauty Therapists by performing routine tasks in a hairdressing or beauty salon.

  • Body Artist

    Decorates, adorns or modifies the human body either permanently or temporarily by using a range of techniques such as tattooing by inserting ink under layers of skin, painting or dyeing the skin; piercing by implanting jewellery and other bio-compatible material in or under the skin; and modification by cutting, branding, manipulating, stretching and scarring to change the shape of or create patterns in the skin, using scalpel, heat and restraining techniques. Registration or licensing may be required.

    Specialisations: Body Piercer, Tattooist

  • First Aid Trainer or Instructor

    Conducts first aid training courses in a variety of settings to a range of clients including corporate clients, school students, community groups and other members of the public.

  • Religious Assistant

    Supports Ministers of Religion or a religious community in performing a variety of religious functions associated with the practise of a religion, including worship, spiritual guidance, pastoral care and teaching.

    Specialisations: Pastoral Worker

  • Other Personal Service Workers

    Includes Astrologer, Bus Escort, Butler, Dog Walker, First Aid Officer, Horse Racing Analyst

Fast Facts

  • Unavailable Weekly Pay
  • 13,200 workers Employment Size
  • Very strong Future Growth
  • Lower skill Skill level rating
  • Average unemployment Unemployment
  • 32.6% Full-Time Full-Time Share
  • 39.2 hours Average full-time
  • 41.5 years Average age
  • 70.0% female Gender Share

The number of Other Personal Service Workers grew very strongly over the past 5 years and is expected to grow very strongly over the next 5 years:
from 13,200 in 2017 to 15,600 by 2022.
There are likely to be around 9,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was average in 2017.
  • Location: Other Personal Service Workers work in most regions of Australia.
  • Industries: Most work in Other Services; Health Care and Social Assistance; and Education and Training.
  • Full-time: Less than half work full-time (32.6%, fewer than the all jobs average of 68.4%), showing there are many opportunites to work part-time.
  • Hours: Full-time workers spend around 39.2 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 42 years (compared to the all jobs average of 40 years).
  • Gender: 70% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
20078100
200810500
20099600
201012200
201111900
201211300
201313300
201414900
201513400
201613400
201713200
202215600

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Other Services56.9
Health Care and Social Assistance16.7
Education and Training13.9
Arts and Recreation Services3.1
Other Industries9.4

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Personal Service WorkersAll Jobs Average
NSW26.231.6
VIC34.326.2
QLD22.019.7
SA7.26.7
WA5.310.8
TAS1.82.0
NT1.01.1
ACT2.11.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Personal Service WorkersAll Jobs AverageAll Jobs Average
15-196.4-5.25.2
20-2411.5-9.99.9
25-3420.5-23.623.6
35-4416.1-21.721.7
45-5418.6-20.820.8
55-593.0-8.88.8
60-649.3-6.06.0
65 and Over14.5-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience. For other job titles, a Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. The exception is First Aid Trainer which usually requires a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience. Registration or licensing may also be necessary for some occupations in this group.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Hairdressing and Beauty, Funeral Services, Public Sector, Health Industry, Community Services VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Personal Service Workers who are caring and compassionate, who can communicate clearly and are trustworthy.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    93% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and Management

    77% Important

    Planning and coordination of people and resources.

  3. English Language

    77% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Education and Training

    71% Important

    Teaching and course design.

  5. Personnel and Human Resources

    69% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Making Decisions and Solving Problems

    91% Important

    Using information to work out the best solution and solve problems.

  2. Communicating with Supervisors, Peers, or Staff

    89% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  3. Getting Information

    89% Important

    Looking for, getting and understanding different kinds of information.

  4. Building Good Relationships

    86% Important

    Building and keeping constructive and cooperative working relationships with others.

  5. Organizing, Planning, and Prioritizing Work

    83% Important

    Deciding on goals and putting together a detailed plan to get the work done.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.

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