Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

An Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed to work in this job. Around two in five workers have a university degree. Even with a qualification, experience or on-the-job training is usually needed.

Tasks

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • managing physical facilities and ensuring buildings and equipment are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Job Titles

  • Health Practice Manager
  • Other Practice Managers
  • Health Practice Manager

    Organises and controls the functions and resources of a health practice such as administrative systems and practice personnel.

    Specialisations: Chiropractic Practice Manager, Dental Practice Manager, Medical Practice Manager, Physiotherapy Practice Manager

  • Other Practice Managers

    Includes Accounting Practice Manager, Architectural Practice Manager, Legal Practice Manager, Veterinary Practice Manager

Fast Facts

  • $1,200 Weekly Pay
  • 27,200 workers Employment Size
  • Very strong Future Growth
  • High skill Skill level rating
  • Lower unemployment Unemployment
  • 66.6% Full-Time Full-Time Share
  • 38.3 hours Average full-time
  • 47 years Average age
  • 89.3% female Gender Share

The number of Practice Managers grew very strongly over the past 5 years and is expected to grow very strongly over the next 5 years:
from 27,200 in 2017 to 31,300 by 2022.
There are likely to be around 22,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a large occupation.
  • Unemployment: Unemployment was below average in 2017.
  • Location: Practice Managers work in most regions of Australia.
  • Industries: Most work in Health Care and Social Assistance; Professional, Scientific and Technical Services; and Other Services.
  • Earnings: Full-time workers earn around $1,200 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (66.6%, similar to the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 38.3 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 47 years (compared to the all jobs average of 40 years). Many workers are 45 years or older (56.9%).
  • Gender: 89.3% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200711800
200813000
200912100
201014000
201113500
201216900
201316800
201417300
201519200
201623700
201727200
202231300

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsPractice ManagersAll Jobs Average
Full-Time Earnings12001230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance83.4
Professional, Scientific and Technical Services13.3
Other Services1.3
Financial and Insurance Services1.1
Other Industries0.9

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StatePractice ManagersAll Jobs Average
NSW31.431.6
VIC29.026.2
QLD18.519.7
SA6.86.7
WA9.810.8
TAS2.12.0
NT0.31.1
ACT2.11.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketPractice ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.25.2
20-244.7-9.99.9
25-3418.1-23.623.6
35-4420.3-21.721.7
45-5428.4-20.820.8
55-5915.8-8.88.8
60-646.9-6.06.0
65 and Over5.8-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationPractice ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate6.2-8.68.6
Bachelor degree33.3-17.917.9
Advanced Diploma/Diploma25.1-10.110.1
Certificate III/IV15.4-18.918.9
Year 1220-18.718.7
Years 11 & 100-17.717.7
Below Year 100-8.18.1

An Associate Degree, Advanced Diploma or Diploma, or at least 3 years of relevant experience is usually needed to work in this job.
Around two in five workers have a university degree. Even with a qualification, experience or on-the-job training is usually needed.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Business Services, Financial Services and Public Sector VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Practice Managers with strong interpersonal skills, who are reliable and can multitask under pressure.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Administration and Management

    85% Important

    Planning and coordination of people and resources.

  2. English Language

    84% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and Personal Service

    78% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Clerical

    75% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. Personnel and Human Resources

    75% Important

    Recruiting and training people. Managing pay and other entitlements like sick and holiday leave. Negotiating pay and conditions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating with Supervisors, Peers, or Staff

    92% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  2. Documenting/Recording Information

    92% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  3. Checking Compliance with Standards

    90% Important

    Deciding whether events or processes comply with laws, regulations, or standards.

  4. Interacting With Computers

    90% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  5. Processing Information

    88% Important

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

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