Secretaries perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.
A Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience is required to work in this job. Around one third of Secretaries have Year 12 as their highest level of education. Even with a qualification, sometimes experience or on-the-job training is needed.
- liaising with other staff to arrange meetings, and to gain and provide information
- preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
- maintaining appointment diaries and making travel arrangements
- processing incoming and outgoing mail, filing correspondence and maintaining records
- answering telephone calls, responding to inquiries and redirecting callers
- taking and transcribing dictation of letters and other documents
- greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
- may implement management decisions and maintain records of meetings
- may handle bookkeeping and petty cash functions
- Secretary (General)
- Legal Secretary
Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.
Performs secretarial, clerical and other administrative tasks in support of Legal Professionals applying knowledge of legal terminology, procedures and documents.