Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. Around one in four workers have Year 12 as their highest level of education.

Tasks

  • sorting information and documents for filing according to database and record management system protocols
  • classifying and coding information and documents for inclusion in database and record management systems
  • updating and modifying records
  • filing information and documents in database and record management systems
  • identifying and retrieving information and documents for users
  • recording file and document movements
  • labelling storage locations, and assembling and labelling new files
  • removing inactive and dead files

Job Titles

  • Filing or Registry Clerk
  • Filing or Registry Clerk (also called Records Clerk)

    Specialisations: Medical Record Clerk

Fast Facts

  • $1,053 Weekly Pay
  • 15,700 workers Employment Size
  • Moderate Future Growth
  • Entry level Skill level rating
  • Higher unemployment Unemployment
  • 56.4% Full-Time Full-Time Share
  • 36.3 hours Average full-time
  • 45 years Average age
  • 73.7% female Gender Share

The number of Filing and Registry Clerks fell over the past 5 years and is expected to grow moderately over the next 5 years:
from 15,700 in 2017 to 16,500 by 2022.
There are likely to be around 11,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Filing and Registry Clerks work in most regions of Australia.
  • Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Manufacturing.
  • Earnings: Full-time workers earn around $1,053 per week (below the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: More than half work full-time (56.4%, similar to the all jobs average of 68.4%), but there are many opportunites to work part-time.
  • Hours: Full-time workers spend around 36.3 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 45 years (compared to the all jobs average of 40 years). Many workers are 45 years or older (49.9%).
  • Gender: 73.7% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200720000
200821800
200924100
201020800
201127400
201218300
201318000
201420200
201519500
201620400
201715700
202216500

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsFiling and Registry ClerksAll Jobs Average
Full-Time Earnings10531230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Health Care and Social Assistance25.3
Public Administration and Safety19.6
Manufacturing10.8
Professional, Scientific and Technical Services9.7
Other Industries34.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateFiling and Registry ClerksAll Jobs Average
NSW26.631.6
VIC20.826.2
QLD28.519.7
SA6.96.7
WA13.410.8
TAS1.62.0
NT0.51.1
ACT1.61.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketFiling and Registry ClerksAll Jobs AverageAll Jobs Average
15-198.2-5.25.2
20-2413.7-9.99.9
25-3414.0-23.623.6
35-4414.3-21.721.7
45-5414.3-20.820.8
55-5915.5-8.88.8
60-6410.1-6.06.0
65 and Over10.0-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationFiling and Registry ClerksAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate0-8.68.6
Bachelor degree19.3-17.917.9
Advanced Diploma/Diploma15.9-10.110.1
Certificate III/IV18.5-18.918.9
Year 1226.2-18.718.7
Years 11 & 1020.2-17.717.7
Below Year 100-8.18.1

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary.
Around one in four workers have Year 12 as their highest level of education.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Public Sector VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Filing and Registry Clerks who have good computer skills, can communicate clearly and can interact with a variety of people.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    79% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. English Language

    74% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and Electronics

    70% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Customer and Personal Service

    70% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Mathematics

    59% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Interacting With Computers

    78% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Organizing, Planning, and Prioritizing Work

    76% Important

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Getting Information

    75% Important

    Looking for, getting and understanding different kinds of information.

  4. Building Good Relationships

    74% Important

    Building and keeping constructive and cooperative working relationships with others.

  5. Communicating with Supervisors, Peers, or Staff

    74% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4071.00 - File Clerks.

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