Survey Interviewers interview people and record their responses to survey and market research questions on a range of topics.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary.

Tasks

  • contacting people face-to-face and via the telephone to conduct surveys
  • recording answers to survey questions manually and electronically
  • recording the distribution of questionnaires
  • collecting questionnaires and returning them to supervisors
  • scanning questionnaires to ensure that important questions have been answered
  • may interview people at random in crowds and on the street
  • may provide self-completion questionnaires
  • may encode responses and check their consistency
  • may work in a call centre

Job Titles

  • Survey Interviewer
  • Survey Interviewer

    Specialisations: Market Research Interviewer

Fast Facts

  • Unavailable Weekly Pay
  • 3,100 workers Employment Size
  • Stable Future Growth
  • Entry level Skill level rating
  • Higher unemployment Unemployment
  • 16.2% Full-Time Full-Time Share
  • 39.1 hours Average full-time
  • 44 years Average age
  • 62.9% female Gender Share

The number of Survey Interviewers fell over the past 5 years and is expected to stay about the same over the next 5 years:
from 3,100 in 2018 to 3,100 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 2,000 job openings over 5 years (that's about 400 a year).

  • Size: This is a very small occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Survey Interviewers work in many regions of Australia. Many work in Victoria or Queensland.
  • Industries: They work in many industries such as Professional, Scientific and Technical Services; Public Administration and Safety; and Health Care and Social Assistance.
  • Full-time: Less than half work full-time (16.2%, fewer than the all jobs average of 68.4%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 39.1 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 44 years (compared to the all jobs average of 40 years).
  • Gender: 62.9% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
20085700
20094500
20103900
20113600
20126300
20135000
20142800
20152800
20162400
20172500
20183100
20233100

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Professional, Scientific and Technical Services75.3
Public Administration and Safety18.0
Health Care and Social Assistance4.0
Education and Training2.7

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateSurvey InterviewersAll Jobs Average
NSW9.831.6
VIC40.426.2
QLD33.819.7
SA2.26.7
WA9.610.8
TAS3.82.0
NT0.41.1
ACT0.01.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketSurvey InterviewersAll Jobs AverageAll Jobs Average
15-190.0-5.25.2
20-2415.8-9.99.9
25-3418.4-23.623.6
35-4419.8-21.721.7
45-5414.6-20.820.8
55-5916.4-8.88.8
60-640.0-6.06.0
65 and Over14.9-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Sport, Fitness and Recreation VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Survey Interviewers who have strong communication skills, interact well with others and who are reliable.

Knowledge

These are important topics, subjects or knowledge areas.

  1. English Language

    73% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Customer and Personal Service

    58% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Computers and Electronics

    56% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Telecommunications

    55% Important

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  5. Clerical

    55% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Getting Information

    83% Important

    Looking for, getting and understanding different kinds of information.

  2. Processing Information

    75% Important

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Interacting With Computers

    73% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  4. Documenting/Recording Information

    72% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  5. Building Good Relationships

    71% Important

    Building and keeping constructive and cooperative working relationships with others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

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