Other Clerical and Office Support Workers includes occupations such as Classified Advertising Clerks, Meter Readers and Parking Inspectors.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary. Around one third of workers have Year 12 as their highest level of education.

Tasks

  • receives and records advertising copy for publication and broadcasting
  • reads electric, gas or water meters, records usage, inspects meters and connections for defects and damage, and reports irregularities
  • patrols assigned areas and issues parking infringement notices to owners of vehicles that are illegally parked

Job Titles

  • Classified Advertising Clerk
  • Meter Reader
  • Parking Inspector
  • Other Clerical and Office Support Workers
  • Classified Advertising Clerk

    Receives and records advertising copy for publication and broadcasting.

  • Meter Reader

    Reads electric, gas or water meters, records usage, inspects meters and connections for defects and damage, and reports irregularities.

  • Parking Inspector

    Patrols assigned areas and issues parking infringement notices to owners of vehicles that are illegally parked.

  • Other Clerical and Office Support Workers

    Includes Cash Processor, Media Monitor

Fast Facts

  • $925 Weekly Pay
  • 8,600 workers Employment Size
  • Stable Future Growth
  • Entry level Skill level rating
  • Higher unemployment Unemployment
  • 67.1% Full-Time Full-Time Share
  • 40.3 hours Average full-time
  • 39.5 years Average age
  • 46.9% female Gender Share

The number of Other Clerical and Office Support Workers grew very strongly over the past 5 years and is expected to stay fairly stable over the next 5 years:
from 8,600 in 2017 to 8,800 by 2022.
There are likely to be around 6,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a small occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Other Clerical and Office Support Workers work in most regions of Australia.
  • Industries: Most work in Public Administration and Safety; Electricity, Gas, Water and Waste Services; and Administrative and Support Services.
  • Earnings: Full-time workers earn around $925 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (67.1%, similar to the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 40.3 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 40 years (compared to the all jobs average of 40 years). Many workers are under 25 years of age (23.3%).
  • Gender: 46.9% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200711400
200810300
20099600
20109600
201112100
20126500
20138100
20147300
20155800
20168400
20178600
20228800

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsOther Clerical and Office Support WorkersAll Jobs Average
Full-Time Earnings9251230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety25.3
Electricity, Gas, Water and Waste Services14.9
Administrative and Support Services14.7
Professional, Scientific and Technical Services7.1
Other Industries38.0

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Clerical and Office Support WorkersAll Jobs Average
NSW35.631.6
VIC18.326.2
QLD22.919.7
SA3.26.7
WA12.810.8
TAS3.52.0
NT0.01.1
ACT3.71.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Clerical and Office Support WorkersAll Jobs AverageAll Jobs Average
15-199.8-5.25.2
20-2413.5-9.99.9
25-3417.2-23.623.6
35-4428.4-21.721.7
45-5410.3-20.820.8
55-5910.9-8.88.8
60-648.6-6.06.0
65 and Over1.2-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary.
Around one third of workers have Year 12 as their highest level of education.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Public Sector VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Clerical and Office Support Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Knowledge

These are important topics, subjects or knowledge areas.

  1. English Language

    75% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Public Safety and Security

    75% Important

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  3. Law and Government

    66% Important

    How our laws and courts work. Government rules and regulations, and the political system.

  4. Computers and Electronics

    63% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Education and Training

    62% Important

    Teaching and course design.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-3041.00 - Parking Enforcement Workers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating with Supervisors, Peers, or Staff

    88% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  2. Operating Vehicles or Equipment

    87% Important

    Running, manoeuvring, navigating, or driving things like forklifts, passenger vehicles, aircraft, or water craft.

  3. Identifying Objects, Actions, and Events

    86% Important

    Comparing objects, actions, or events, looking for differences between them or changes over time.

  4. Documenting/Recording Information

    86% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  5. Checking Compliance with Standards

    85% Important

    Deciding whether events or processes comply with laws, regulations, or standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-3041.00 - Parking Enforcement Workers.

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