Other Clerical and Administrative Workers includes occupations such as Production Assistants (Film, Television, Radio or Stage), Proof Readers, Radio Despatchers, Clinical Coders and Facilities Administrators.

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience. Around one in three workers have a university degree. Even with a qualification, sometimes experience or on-the-job training is necessary. Registration or licensing may be required. Clinical Coders usually need a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience.

Tasks

  • translates narrative descriptions and numeric information into classification or record systems
  • provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions
  • reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition
  • provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations

Job Titles

  • Production Assistant (Film, Television, Radio or Stage)
  • Proof Reader
  • Radio Despatcher
  • Clinical Coder
  • Facilities Administrator
  • Other Clerical and Administrative Workers
  • Production Assistant (Film, Television, Radio or Stage)

    Provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions.

  • Proof Reader

    Reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition.

  • Radio Despatcher (also called Communications Controller or Control Room Operator)

    Provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations. Registration or licensing may be required.

  • Clinical Coder

    Assigns codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

  • Facilities Administrator (also called Facilities Assistant, Facilities Coordinator or Facilities Officer)

    Provides assistance to ensure the day-to-day smooth operation of a building's infrastructure, through administrative support, including budgeting, procurement negotiation, contractor liaison and documentation, as well as coordination of staff and office equipment during relocation, and at times supervision and physical assistance with maintenance tasks.

  • Other Clerical and Administrative Workers

    Includes Coding Clerk, Examination Supervisor, Train Planner, Travel Clerk

Fast Facts

  • $1,105 Weekly Pay
  • 21,000 workers Employment Size
  • Strong Future Growth
  • Lower skill Skill level rating
  • Higher unemployment Unemployment
  • 66.2% Full-Time Full-Time Share
  • 36.6 hours Average full-time
  • 44 years Average age
  • 59.9% female Gender Share

The number of Other Clerical & Administrative Workers grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
from 21,000 in 2017 to 22,900 by 2022.
There are likely to be around 20,000 job openings over this time from workers leaving and new jobs being created (a large number for an occupation of this size).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was above average in 2017.
  • Location: Other Clerical & Administrative Workers work in many regions of Australia. Many work in New South Wales.
  • Industries: Most work in Public Administration and Safety; Education and Training; and Health Care and Social Assistance.
  • Earnings: Full-time workers earn around $1,105 per week (similar to the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (66.2%, similar to the all jobs average of 68.4%).
  • Hours: Full-time workers spend around 36.6 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 44 years (compared to the all jobs average of 40 years).
  • Gender: 59.9% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
200715300
200814600
200922000
201015700
201121500
201214900
201318400
201419900
201516900
201622900
201721000
202222900

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsOther Clerical and Administrative WorkersAll Jobs Average
Full-Time Earnings11051230

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety17.5
Education and Training16.9
Health Care and Social Assistance15.8
Transport, Postal and Warehousing11.8
Other Industries38.0

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Clerical and Administrative WorkersAll Jobs Average
NSW42.831.6
VIC26.626.2
QLD16.419.7
SA3.16.7
WA6.710.8
TAS1.42.0
NT0.81.1
ACT2.21.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Clerical and Administrative WorkersAll Jobs AverageAll Jobs Average
15-191.5-5.25.2
20-2413.4-9.99.9
25-3419.4-23.623.6
35-4416.5-21.721.7
45-5419.0-20.820.8
55-5910.2-8.88.8
60-648.2-6.06.0
65 and Over11.7-4.04.0

Education Level

Highest Level of Education (% Share)

Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationOther Clerical and Administrative WorkersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate9.4-8.68.6
Bachelor degree27.1-17.917.9
Advanced Diploma/Diploma20.8-10.110.1
Certificate III/IV8.3-18.918.9
Year 1228.1-18.718.7
Years 11 & 106.3-17.717.7
Below Year 100-8.18.1

Most job titles in this group require a Certificate II or III, or at least 1 year of relevant experience.
Around one in three workers have a university degree. Even with a qualification, sometimes experience or on-the-job training is necessary. Registration or licensing may be required. Clinical Coders usually need a Certificate III including at least 2 years of on-the-job training, or a Certificate IV, or at least 3 years of relevant experience.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Property Services VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    90% Important

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and Personal Service

    81% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English Language

    75% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and Electronics

    59% Important

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    58% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Interacting With Computers

    89% Important

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  2. Communicating with Supervisors, Peers, or Staff

    88% Important

    Giving information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.

  3. Documenting/Recording Information

    83% Important

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  4. Performing Administrative Activities

    78% Important

    Doing day-to-day office work such as filing and processing paperwork.

  5. Getting Information

    76% Important

    Looking for, getting and understanding different kinds of information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

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