This group includes Sales Support Workers not covered elsewhere.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job.

Tasks

  • no tasks are available for this occupation

Job Titles

  • Other Sales Support Workers
  • Other Sales Support Workers

    Specialisations: Mystery Shopper, Personal Shopper

Fast Facts

  • Unavailable Weekly Pay
  • 2,200 workers Employment Size
  • Strong Future Growth
  • Entry level Skill level rating
  • Lower unemployment Unemployment
  • 41.7% Full-Time Full-Time Share
  • 36 hours Average full-time
  • 41 years Average age
  • 57.0% female Gender Share

The number of Other Sales Support Workers fell over the past 5 years and is expected to grow strongly over the next 5 years:
from 2,200 in 2017 to 2,400 by 2022.
There are likely to be around 1,000 job openings over this time from workers leaving and new jobs being created.

  • Size: This is a very small occupation.
  • Unemployment: Unemployment was below average in 2017.
  • Location: Other Sales Support Workers work in most regions of Australia.
  • Industries: Most work in Retail Trade; Manufacturing; and Health Care and Social Assistance.
  • Full-time: Less than half work full-time (41.7%, fewer than the all jobs average of 68.4%), showing there are many opportunites to work part-time.
  • Hours: Full-time workers spend around 36.0 hours per week at work (compared to the all jobs average of 40.0 hours).
  • Age: The average age is 41 years (compared to the all jobs average of 40 years).
  • Gender: 57% of workers are female (compared to the all jobs average of 46.7%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
YearNumber of Workers
20072300
20082800
20092500
20102900
20112600
20122400
20132300
20142300
20152600
20164100
20172200
20222400

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Retail Trade65.1
Manufacturing14.9
Health Care and Social Assistance9.4
Professional, Scientific and Technical Services6.5
Other Industries4.1

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateOther Sales Support WorkersAll Jobs Average
NSW33.731.6
VIC32.426.2
QLD16.419.7
SA7.96.7
WA7.810.8
TAS1.02.0
NT0.71.1
ACT0.01.8

Age Profile

Age Profile (% Share)

Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketOther Sales Support WorkersAll Jobs AverageAll Jobs Average
15-191.7-5.25.2
20-240.0-9.99.9
25-3422.4-23.623.6
35-4448.5-21.721.7
45-5410.2-20.820.8
55-599.7-8.88.8
60-647.5-6.06.0
65 and Over0.0-4.04.0

Education Level

Highest Level of Education (% Share)

No data is available for the selected graph for this Occupation.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job.

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Retail Services VET training pathways on the AAPathways website.

The course listings on this page are provided by Good Education Group.

Employers look for Other Sales Support Workers who interact well with others, provide good customer service and who are reliable.

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and Personal Service

    70% Important

    Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and Marketing

    54% Important

    Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  3. English Language

    48% Important

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Public Safety and Security

    43% Important

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  5. Mathematics

    43% Important

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.01 - Stock Clerks, Sales Floor.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Activities

These are kinds of activities workers regularly do in this job.

  1. Performing for or Working Directly with the Public

    88% Important

    Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

  2. Getting Information

    81% Important

    Looking for, getting and understanding different kinds of information.

  3. Handling and Moving Objects

    79% Important

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  4. Performing General Physical Activities

    77% Important

    Doing things that use of your arms and legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

  5. Building Good Relationships

    74% Important

    Building and keeping constructive and cooperative working relationships with others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.01 - Stock Clerks, Sales Floor.

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