Shelf Fillers fill up shelves and display areas in stores and supermarkets.

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job. Around one in three workers have Year 12 as their highest level of education.

Tasks

  • placing goods neatly in bins and on racks, and stacking bulky goods on floors
  • filling shelves with goods ensuring goods with the earliest use-by dates are at the front of shelves
  • noting what has been sold and collecting goods needed from the stockroom using a trolley
  • maintaining shelf order by removing stock belonging to a different location
  • may help customers find goods they need
  • may price goods

Job Titles

  • Shelf Filler, or Night Filler

    Fast Facts

    • $778 Weekly Pay
    • 68,000 workers Employment Size
    • Moderate Future Growth
    • Entry level Skill level rating
    • Higher unemployment Unemployment
    • 21.0% Full-Time Full-Time Share
    • 37 hours Average full-time
    • 25 years Average age
    • 37.8% female Gender Share

    The number of Shelf Fillers grew strongly over the past 5 years and is expected to grow moderately over the next 5 years:
    from 68,000 in 2017 to 70,500 by 2022.
    There are likely to be around 73,000 job openings over this time from workers leaving and new jobs being created.

    • Size: This is a very large occupation.
    • Unemployment: Unemployment was above average in 2017.
    • Location: Shelf Fillers work in most regions of Australia.
    • Industries: Most work in the Retail Trade industry.
    • Earnings: Full-time workers earn around $778 per week (lower than the all jobs average of $1,230). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Less than half work full-time (21%, fewer than the all jobs average of 68.4%), showing there are many opportunites to work part-time.
    • Hours: Full-time workers spend around 37.0 hours per week at work (compared to the all jobs average of 40.0 hours).
    • Age: The average age is 25 years (compared to the all jobs average of 40 years). Many workers are under 25 years of age (48.9%).
    • Gender: 37.8% of workers are female (compared to the all jobs average of 46.7%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2017 and Department of Jobs and Small Business projections to 2022.
    YearNumber of Workers
    200793300
    200890000
    200992900
    201072500
    201161700
    201261100
    201368800
    201462900
    201553600
    201660800
    201768000
    202270500

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Characteristics of Employment survey, August 2015, Cat. No. 6333.0, Customised Report. Median earnings are before tax and do not include superannuation. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsShelf FillersAll Jobs Average
    Full-Time Earnings7781230

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Retail Trade97.4
    Wholesale Trade1.0
    Manufacturing0.8
    Public Administration and Safety0.2
    Other Industries0.6

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateShelf FillersAll Jobs Average
    NSW28.431.6
    VIC25.426.2
    QLD17.919.7
    SA9.96.7
    WA14.110.8
    TAS2.12.0
    NT1.01.1
    ACT1.31.8

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Labour Force Survey, annual average 2017, Cat. No. 6291.0.55.003: Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketShelf FillersAll Jobs AverageAll Jobs Average
    15-1923.4-5.25.2
    20-2425.5-9.99.9
    25-3418.3-23.623.6
    35-4413.3-21.721.7
    45-5411.4-20.820.8
    55-595.2-8.88.8
    60-641.7-6.06.0
    65 and Over1.2-4.04.0

    Education Level

    Highest Level of Education (% Share)

    Source: ABS, Education and Work (2016). Findings based on use of ABS TableBuilder data. Highest qualification completed by workers in this job (in any field of study). Skill level requirements can change over time, the qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationShelf FillersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate0-8.68.6
    Bachelor degree6.9-17.917.9
    Advanced Diploma/Diploma13.7-10.110.1
    Certificate III/IV13.7-18.918.9
    Year 1231.9-18.718.7
    Years 11 & 1025.4-17.717.7
    Below Year 108.3-8.18.1

    A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job.
    Around one in three workers have Year 12 as their highest level of education.

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Transport and Logistics Training Package VET training pathways on the AAPathways website.

    The course listings on this page are provided by Good Education Group.

    Employers look for Shelf Fillers who are reliable, hardworking and motivated.

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and Personal Service

      70% Important

      Customer and personal services. This includes understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. Sales and Marketing

      54% Important

      Showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    3. English Language

      48% Important

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Public Safety and Security

      43% Important

      Use of equipment, rules and ideas to protect people, data, property, and institutions.

    5. Mathematics

      43% Important

      Arithmetic, algebra, geometry, calculus, or statistics.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.01 - Stock Clerks, Sales Floor.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Activities

    These are kinds of activities workers regularly do in this job.

    1. Performing for or Working Directly with the Public

      88% Important

      Performing for, or speaking with, the public. This includes speaking on television, serving customers in restaurants and stores, and receiving clients or guests.

    2. Getting Information

      81% Important

      Looking for, getting and understanding different kinds of information.

    3. Handling and Moving Objects

      79% Important

      Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

    4. Performing General Physical Activities

      77% Important

      Doing things that use of your arms and legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

    5. Building Good Relationships

      74% Important

      Building and keeping constructive and cooperative working relationships with others.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.01 - Stock Clerks, Sales Floor.

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