Technical Sales Representatives represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

    Either extensive experience or a formal qualification in a related field is needed to work as a Technical Sales Representative. VET (Vocational Education and Training) and university are both common study pathways for Technical Sales Representatives.

    Tasks

    • compiling lists of prospective client businesses using directories and other sources
    • acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
    • visiting regular and prospective client businesses to establish and act on selling opportunities
    • assessing customers' needs and recommending and explaining goods and services to them
    • monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
    • quoting and negotiating prices and credit terms, and completing contracts and recording orders
    • arranging delivery of goods, installation of equipment and the provision of services
    • reporting to sales management on sales made and the marketability of goods and services
    • following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
    • preparing sales reports and maintaining and submitting records of business expenses incurred

    All Technical Sales Representatives

    • $1,606 Weekly Pay
    • Stable Future Growth
    • Lower unemployment Unemployment
    • 34,300 workers Employment Size
    • Very high skill Skill level rating
    • 91% Full-Time Full-Time Share
    • 44 hours Average full-time
    • 44 years Average age
    • 28% female Gender Share

    The number of people working as Technical Sales Representatives (in their main job) is about the same as 5 years ago and is expected to stay about the same over the next 5 years:
    from 34,300 in 2018 to 33,800 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 18,000 job openings over 5 years (that's about 3,600 a year).

    • Size: This is a large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Technical Sales Representatives work in many regions of Australia.
    • Industries: Most work in Wholesale Trade; Manufacturing; and Retail Trade.
    • Earnings: Full-time workers on an adult wage earn around $1,606 per week (similar to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Most work full-time (91%, much higher than the average of 66%).
    • Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 44 years (compared to the average of 40 years).
    • Gender: 28% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200828800
    200926700
    201028000
    201134800
    201234700
    201334500
    201425500
    201527400
    201632900
    201727400
    201834300
    202333800

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsTechnical Sales RepresentativesAll Jobs Average
    Full-Time Earnings16061460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Wholesale Trade44.5
    Manufacturing20.6
    Retail Trade11.0
    Health Care and Social Assistance4.6
    Other Industries19.3

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateTechnical Sales RepresentativesAll Jobs Average
    NSW31.731.6
    VIC25.825.6
    QLD21.220.0
    SA6.67.0
    WA12.310.8
    TAS1.42.0
    NT0.41.0
    ACT0.51.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketTechnical Sales RepresentativesAll Jobs AverageAll Jobs Average
    15-190.3-5.05.0
    20-243.1-9.39.3
    25-3420.3-22.922.9
    35-4428.8-22.022.0
    45-5427.5-21.621.6
    55-5910.3-9.09.0
    60-646.0-6.06.0
    65 and Over3.7-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationTechnical Sales RepresentativesAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate8.6-10.110.1
    Bachelor degree25.5-21.821.8
    Advanced Diploma/Diploma13.1-11.611.6
    Certificate III/IV21.7-21.121.1
    Year 1218.0-18.118.1
    Year 114.5-4.84.8
    Year 10 and below8.5-12.512.5

    Either extensive experience or a formal qualification in a related field is needed to work as a Technical Sales Representative. VET (Vocational Education and Training) and university are both common study pathways for Technical Sales Representatives.

    Checks, licences and tickets

    You may need:

    • driver's licence

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Retail Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    The course listings on this page are provided by Good Education Group.

    Employers look for Technical Sales Representatives who have strong communication skills and the ability to communicate with diverse audiences.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Sales and marketing

      68% Skill level

      Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

    2. Customer and personal service

      65% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Computers and electronics

      54% Skill level

      Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    4. Mathematics

      53% Skill level

      Arithmetic, algebra, geometry, calculus, or statistics.

    5. English language

      52% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4011.00 - Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic mail

      100% Important

      Use electronic mail.

    2. Telephone

      100% Important

      Talk on the telephone.

    3. Unstructured work

      94% Important

      Have freedom to decide on tasks, priorities, and goals.

    4. Frequent decision making

      94% Important

      Frequently make decisions that impact other people.

    5. Contact with people

      91% Important

      Have contact with people by telephone, face-to-face, or any other way.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4011.00 - Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products.

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