Corporate Services Managers plan, organise, direct, control and coordinate the overall administration of organisations.

Also known as: Business Services Manager or Administration Manager.

Extensive relevant experience is needed to work as a Corporate Services Manager. Formal qualifications might be useful but aren't essential. Corporate Services Managers often have university qualifications.

Tasks

  • providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
  • developing and managing the organisation's administrative, financial, physical and staff resources
  • developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organisation
  • analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions
  • providing information and support for the preparation of financial reports and budgets
  • leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
  • representing the organisation in negotiations, and at conventions, seminars, public hearings and forums, and promoting existing and new programs and policies

All Corporate Services Managers

  • $2,783 Weekly Pay
  • Moderate Future Growth
  • Lower unemployment Unemployment
  • 23,800 workers Employment Size
  • Very high skill Skill level rating
  • 87% Full-Time Full-Time Share
  • 45 hours Average full-time
  • 48 years Average age
  • 62% female Gender Share

The number of people working as Corporate Services Managers (in their main job) grew very strongly over the past 5 years and is expected to grow over the next 5 years:
from 23,800 in 2018 to 25,200 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 18,000 job openings over 5 years (that's about 3,600 a year).

  • Size: This is a medium sized occupation.
  • Unemployment: Unemployment was below average in 2018.
  • Location: Corporate Services Managers work in many parts of Australia. Western Australia and the Australian Capital Territory have a large share of workers.
  • Industries: Most work in Public Administration and Safety; Education and Training; and Professional, Scientific and Technical Services.
  • Earnings: Full-time workers on an adult wage earn around $2,783 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Most work full-time (87%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (60%).
  • Gender: 62% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
200827600
200928500
201023800
20118600
20128200
20137400
20149400
20156800
20168200
201713400
201823800
202325200

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsCorporate Services ManagersAll Jobs Average
Full-Time Earnings27831460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety24.6
Education and Training21.7
Professional, Scientific and Technical Services10.5
Health Care and Social Assistance8.9
Other Industries34.3

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCorporate Services ManagersAll Jobs Average
NSW22.931.6
VIC20.925.6
QLD22.520.0
SA5.97.0
WA16.810.8
TAS1.42.0
NT1.31.0
ACT8.21.9

Age Profile

Age Profile (% Share)

Source: Based on Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCorporate Services ManagersAll Jobs AverageAll Jobs Average
15-190.0-5.05.0
20-240.7-9.39.3
25-3413.1-22.922.9
35-4425.9-22.022.0
45-5434.5-21.621.6
55-5914.7-9.09.0
60-647.6-6.06.0
65 and Over3.5-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS, ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCorporate Services ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate19.6-10.110.1
Bachelor degree27.2-21.821.8
Advanced Diploma/Diploma18.1-11.611.6
Certificate III/IV11.1-21.121.1
Year 1212.9-18.118.1
Year 113.9-4.84.8
Year 10 and below7.4-12.512.5

Extensive relevant experience is needed to work as a Corporate Services Manager. Formal qualifications might be useful but aren't essential. Corporate Services Managers often have university qualifications.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Business Services VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

The course listings on this page are provided by Good Education Group.

Employers look for Corporate Services Managers who have strong people skills, can communicate clearly and are organised.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Administration and Management

    74% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  2. Customer and Personal Service

    72% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Personnel and Human Resources

    63% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  4. Production and Processing

    62% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  5. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-Face Discussions

    99% Important

    How often do you talk with people face-to-face?

  2. Telephone

    99% Important

    How often do you talk on the telephone?

  3. Electronic Mail

    97% Important

    How often do you use electronic mail?

  4. Structured versus Unstructured Work

    96% Important

    How much freedom do you have to decide on tasks, priorities, and goals?

  5. Contact With Others

    96% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-1021.00 - General and Operations Managers.

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