Cafe and Restaurant Managers organise and control the operations of cafes, restaurants and related establishments to provide dining and catering services.

Also known as: Food and Beverage Manager, or Restauranteur.

Specialisations: Canteen Manager, Caterer, Internet Cafe Manager.

Extensive industry experience is needed to work as a Cafe or Restaurant Manager. Formal qualifications might be useful but aren't essential. It is common for Cafe and Restaurant Managers to complete a Diploma or Advanced Diploma in hospitality or cookery.

Tasks

  • planning menus in consultation with Chefs
  • planning and organising special functions
  • arranging the purchasing and pricing of goods according to budget
  • maintaining records of stock levels and financial transactions
  • ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
  • conferring with customers to assess their satisfaction with meals and service
  • selecting, training and supervising waiting and kitchen staff
  • may take reservations, greet guests and assist in taking orders

All Cafe and Restaurant Managers

  • $1,346 Weekly Pay
  • Strong Future Growth
  • Average unemployment Unemployment
  • 69,400 workers Employment Size
  • High skill Skill level rating
  • 76% Full-Time Full-Time Share
  • 48 hours Average full-time
  • 40 years Average age
  • 54% female Gender Share

The number of people working as Cafe and Restaurant Managers (in their main job) grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
from 69,400 in 2018 to 79,000 by 2023.
Job openings can come from new jobs being created, but most come from turnover (workers leaving).
There are likely to be around 41,000 job openings over 5 years (that's about 8,200 a year).

  • Size: This is a very large occupation.
  • Unemployment: Unemployment was average in 2018.
  • Location: Cafe and Restaurant Managers work in many regions of Australia.
  • Industries: Most work in Accommodation and Food Services; Education and Training; and Health Care and Social Assistance.
  • Earnings: Full-time workers on an adult wage earn around $1,346 per week (similar to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Many work full-time (76%, higher than the average of 66%).
  • Hours: Full-time workers spend around 48 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 40 years (compared to the average of 40 years).
  • Gender: 54% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
YearNumber of Workers
200857200
200958900
201053900
201167100
201261400
201356800
201460900
201566800
201665600
201773800
201869400
202379000

Weekly Earnings

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
EarningsCafe and Restaurant ManagersAll Jobs Average
Full-Time Earnings13461460

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Accommodation and Food Services84.7
Education and Training4.5
Health Care and Social Assistance3.1
Retail Trade2.1
Other Industries5.6

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateCafe and Restaurant ManagersAll Jobs Average
NSW31.631.6
VIC26.425.6
QLD19.920.0
SA6.67.0
WA10.910.8
TAS1.92.0
NT0.91.0
ACT1.81.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
15-191.1-5.05.0
20-247.1-9.39.3
25-3428.3-22.922.9
35-4424.8-22.022.0
45-5423.1-21.621.6
55-598.1-9.09.0
60-644.8-6.06.0
65 and Over2.8-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationCafe and Restaurant ManagersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.5-10.110.1
Bachelor degree18.7-21.821.8
Advanced Diploma/Diploma17.2-11.611.6
Certificate III/IV17.1-21.121.1
Year 1225.2-18.118.1
Year 114.7-4.84.8
Year 10 and below11.6-12.512.5

Extensive industry experience is needed to work as a Cafe or Restaurant Manager. Formal qualifications might be useful but aren't essential. It is common for Cafe and Restaurant Managers to complete a Diploma or Advanced Diploma in hospitality or cookery.

Checks, licences and tickets

You may need:

  • responsible service of alcohol (RSA) certificate

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
  • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Tourism, Travel and Hospitality VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Cafe and Restaurant Managers who communicate clearly, who have strong people skills and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and Training

    68% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. Customer and Personal Service

    67% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and Management

    61% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Personnel and Human Resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Sales and Marketing

    58% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9051.00 - Food Service Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-Face Discussions

    93% Important

    How often do you talk with people face-to-face?

  2. Contact With Others

    90% Important

    How much do you have contact with people (face-to-face, by telephone, or any other way)?

  3. Spend Time Standing

    87% Important

    How much time do you spend standing?

  4. Impact of Decisions

    84% Important

    What results do your decisions have on other people?

  5. Telephone

    84% Important

    How often do you talk on the telephone?

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9051.00 - Food Service Managers.

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