Nursing Support and Personal Care Workers provide assistance, support and direct care to patients in a variety of health, welfare and community settings.

    You can work as a Nursing Support or Personal Care Worker without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Nursing Support and Personal Care Workers.

    Tasks

    • assisting patients with their personal care needs such as showering, dressing and eating
    • assisting patients with their mobility and communication needs
    • participating in planning the care of individuals
    • following therapy plans such as interventions to assist those with dementia and behavioural problems
    • observing and reporting changes in patients' condition, and reporting complaints about care
    • assisting with rehabilitation exercises, basic treatment and delivering medications
    • providing direct support and assistance to therapists

    More about Nursing Support and Personal Care Workers

    All Nursing Support and Personal Care Workers

    All Nursing Support and Personal Care Workers

    • $1,200 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment
    • 97,900 workers Employment Size
    • Lower skill Skill level rating
    • 38% Full-Time Full-Time Share
    • 42 hours Average full-time
    • 43 years Average age
    • 78% female Gender Share

    The number of people working as Nursing Support and Personal Care Workers (in their main job) grew moderately the past 5 years and is expected to grow strongly over the next 5 years:
    from 97,900 in 2018 to 109,300 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 64,000 job openings over 5 years (that's about 12,800 a year).

    • Size: This is a very large occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Nursing Support and Personal Care Workers work in many regions of Australia.
    • Industries: Most work in the Health Care and Social Assistance industry.
    • Earnings: Full-time workers on an adult wage earn around $1,200 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Less than half work full-time (38%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 43 years (compared to the average of 40 years).
    • Gender: 78% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200874900
    200970000
    201079400
    201184800
    201290300
    201390900
    201485800
    201591000
    201695600
    201788300
    201897900
    2023109300

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsNursing Support and Personal Care WorkersAll Jobs Average
    Full-Time Earnings12001460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance94.8
    Administrative and Support Services2.2
    Public Administration and Safety1.5
    Other Services0.5
    Other Industries1.0

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateNursing Support and Personal Care WorkersAll Jobs Average
    NSW35.031.6
    VIC22.025.6
    QLD21.720.0
    SA6.37.0
    WA11.010.8
    TAS2.12.0
    NT0.61.0
    ACT1.11.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketNursing Support and Personal Care WorkersAll Jobs AverageAll Jobs Average
    15-192.1-5.05.0
    20-2410.3-9.39.3
    25-3421.5-22.922.9
    35-4418.8-22.022.0
    45-5424.0-21.621.6
    55-5912.0-9.09.0
    60-647.9-6.06.0
    65 and Over3.5-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationNursing Support and Personal Care WorkersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate3.6-10.110.1
    Bachelor degree14.4-21.821.8
    Advanced Diploma/Diploma13.8-11.611.6
    Certificate III/IV39.9-21.121.1
    Year 1214.5-18.118.1
    Year 112.9-4.84.8
    Year 10 and below10.8-12.512.5

    You can work as a Nursing Support or Personal Care Worker without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Nursing Support and Personal Care Workers.

    Checks, licences and tickets

    You may need:

    • food handling and hygiene certificate
    • manual handling and safe lifting practices certificate
    • driver's licence
    • national police check
    • working with vulnerable people and children check
    • first aid certificate
    • CPR certificate

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Health Industry and Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Nursing Support and Personal Care Workers who are caring, compassionate, empathetic and physically fit with good people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Customer and personal service

      57% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    2. English language

      42% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    3. Psychology

      41% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    4. Education and training

      36% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    5. Administration and management

      33% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-1011.00 - Home Health Aides.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact with people

      87% Important

      Have contact with people by telephone, face-to-face, or any other way.

    2. Physically close to people

      87% Important

      Work physically close to other people.

    3. Being exact or accurate

      86% Important

      Be very exact or highly accurate.

    4. Face-to-face discussions

      84% Important

      Talk with people face-to-face.

    5. Teamwork

      84% Important

      Work with people in a group or team.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-1011.00 - Home Health Aides.

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