Refuge Workers provide services and support to people seeking assistance in a refuge.

    You can work as a Refuge Worker without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Refuge Workers.

    Tasks

    • Organises refuge accommodation.
    • Provides emotional support to residents of refuges.
    • Refers residents of refuges for health and welfare assistance and ensures security of refuge.

    All Special Care Workers

    • $1,341 Weekly Pay
    • Moderate Future Growth
    • Average unemployment Unemployment

    Refuge Workers

    • 280 workers Employment Size
    • Lower skill Skill level rating
    • 53% Full-Time Full-Time Share
    • 43 hours Average full-time
    • 45 years Average age
    • 82% female Gender Share

    The number of people working as Refuge Workers (in their main job) fell over 5 years:
    from 520 in 2011 to 280 in 2016.

    • Size: This is a very small occupation.
    • Location: Refuge Workers work in many parts of Australia. Western Australia and the Northern Territory have a large share of workers.
    • Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Other Services.
    • Full-time: Around half work full-time (53%, less than the average of 66%), showing there are many opportunities to work part-time.
    • Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 45 years (compared to the average of 40 years).
    • Gender: 82% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    No data is available for the selected graph for this Occupation.

    Weekly Earnings

    Weekly Earnings (Before Tax)

    No data is available for the selected graph for this Occupation.

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance74.8
    Public Administration and Safety6.4
    Other Services5.3
    Education and Training4.5
    Other Industries9.0

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StateRefuge WorkersAll Jobs Average
    NSW21.231.6
    VIC12.625.6
    QLD19.120.0
    SA4.07.0
    WA27.710.8
    TAS3.62.0
    NT10.11.0
    ACT1.81.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketRefuge WorkersAll Jobs AverageAll Jobs Average
    15-191.4-5.05.0
    20-243.6-9.39.3
    25-3417.8-22.922.9
    35-4427.2-22.022.0
    45-5425.0-21.621.6
    55-598.3-9.09.0
    60-6410.9-6.06.0
    65 and Over5.8-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationRefuge WorkersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate9.4-10.110.1
    Bachelor degree17.1-21.821.8
    Advanced Diploma/Diploma31.2-11.611.6
    Certificate III/IV14.1-21.121.1
    Year 1211.1-18.118.1
    Year 115.1-4.84.8
    Year 10 and below12.0-12.512.5

    You can work as a Refuge Worker without formal qualifications, however, they may be useful. VET (Vocational Education and Training) and university are both common study pathways for Refuge Workers.

    Membership with the Australian Community Workers Association may be useful.

    Checks, licences and tickets

    You may need:

    • national police check
    • working with children check
    • first aid certificate

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Health Industry and Community Services VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Special Care Workers who are caring, compassionate and empathetic and communicate clearly, with strong people skills.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Psychology

      74% Skill level

      Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

    2. Customer and personal service

      71% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    3. Therapy and counselling

      70% Skill level

      Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

    4. Clerical

      59% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    5. Sociology and anthropology

      55% Skill level

      Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Contact with people

      99% Important

      Have contact with people by telephone, face-to-face, or any other way.

    2. Telephone

      98% Important

      Talk on the telephone.

    3. Face-to-face discussions

      97% Important

      Talk with people face-to-face.

    4. Electronic mail

      91% Important

      Use electronic mail.

    5. Indoors, heat controlled

      87% Important

      Work indoors with access to heating or cooling.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.

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