Emergency Service Workers attend the scene of emergencies to minimise risk to community safety and security.

Also known as: Emergency Response Officer.

Specialisations: Industrial Paramedic.

You can work as an Emergency Service Worker without formal qualifications. Some on the job training may be provided. A course in public safety might be helpful.

Tasks

  • Attends the scene of fires and other emergencies.
  • Rescues and evacuates people stranded or trapped in dangerous situations.
  • Operates pumps, sprays water, foam and chemicals from hoses, portable extinguishers and other appliances to extinguish fires and to disperse or neutralise dangerous substances.
  • Cuts openings in buildings and crashed vehicles to free occupants.
  • Maintains site security systems.
  • Administers first aid.
  • Attends and participates in training activities, rescue classes, drills, demonstrations and courses in emergency and fire-fighting techniques.
  • Trains recruits in emergency procedures and practices.
  • Visits buildings and potential fire hazards to study access points and locations of hydrants.
  • Maintains tools and equipment.

More about Fire and Emergency Workers

All Fire and Emergency Workers

  • $2,066 Weekly Pay
  • Moderate Future Growth
  • Lower unemployment Unemployment

Emergency Service Workers

  • 1,100 workers Employment Size
  • Medium skill Skill level rating
  • 91% Full-Time Full-Time Share
  • 55 hours Average full-time
  • 43 years Average age
  • 19% female Gender Share

The number of people working as Emergency Service Workers (in their main job) grew very strongly over 5 years:
from 950 in 2011 to 1,100 in 2016.

  • Size: This is a very small occupation.
  • Location: Emergency Service Workers work in many parts of Australia. Western Australia has a large share of workers.
  • Industries: Most work in Public Administration and Safety; Mining; and Health Care and Social Assistance.
  • Full-time: Most work full-time (91%, much higher than the average of 66%).
  • Hours: Full-time workers spend around 55 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 43 years (compared to the average of 40 years).
  • Gender: 19% of workers are female (compared to the average of 48%).

Employment Outlook

Number of Workers

No data is available for the selected graph for this Occupation.

Weekly Earnings

Weekly Earnings (Before Tax)

No data is available for the selected graph for this Occupation.

Main Industries

Main Employing Industries (% Share)

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
Main Employing IndustriesIndustry (% share)
Public Administration and Safety36.8
Mining30.0
Health Care and Social Assistance10.6
Manufacturing4.9
Other Industries17.7

States and Territories

  • NSW

  • VIC

  • QLD

  • SA

  • TAS

  • NT

  • ACT

Employment by State and Territory (% Share)

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
StateEmergency Service WorkersAll Jobs Average
NSW19.831.6
VIC20.225.6
QLD21.420.0
SA6.07.0
WA28.210.8
TAS1.92.0
NT1.31.0
ACT1.11.9

Age Profile

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age BracketEmergency Service WorkersAll Jobs AverageAll Jobs Average
15-190.3-5.05.0
20-243.5-9.39.3
25-3421.9-22.922.9
35-4427.8-22.022.0
45-5429.1-21.621.6
55-5910.4-9.09.0
60-644.7-6.06.0
65 and Over2.2-4.24.2

Education Level

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of QualificationEmergency Service WorkersAll Jobs AverageAll Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate5.9-10.110.1
Bachelor degree11.3-21.821.8
Advanced Diploma/Diploma27.6-11.611.6
Certificate III/IV35.4-21.121.1
Year 1210.2-18.118.1
Year 113.3-4.84.8
Year 10 and below6.2-12.512.5

You can work as an Emergency Service Worker without formal qualifications. Some on the job training may be provided. A course in public safety might be helpful.

Thinking about study or training?

Before starting a course, check it will provide you with the skills and qualifications you need.

  • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
  • You might be interested in Public Safety VET training pathways on the AAPathways website.

Or check out related courses on Job Outlook.

Useful links and resources


The course listings on this page are provided by Good Education Group.

Employers look for Fire and Emergency Workers who have strong interpersonal skills, can communicate clearly and have strong attention to detail.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    89% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Education and training

    74% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  3. Psychology

    71% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  4. Medicine and dentistry

    70% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  5. English language

    69% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2041.00 - Emergency Medical Technicians and Paramedics.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Impact of decisions

    97% Important

    Make decisions that have a large impact on other people.

  2. Physically close to people

    97% Important

    Work physically close to other people.

  3. Teamwork

    97% Important

    Work with people in a group or team.

  4. Outdoors, exposed to weather

    96% Important

    Work outdoors, exposed to the weather.

  5. Contact with the public

    96% Important

    Work with customers or the public.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2041.00 - Emergency Medical Technicians and Paramedics.

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