Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

    You usually need formal qualifications and prior experience to work as a Practice Manager. VET (Vocational Education and Training) and university are both common study pathways for Practice Managers.

    Tasks

    • contributing to the planning and review of office services, and setting priorities and office service standards
    • allocating human resources, space and equipment
    • assigning work to and monitoring work performance of staff
    • managing records and accounts of the practice
    • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
    • managing physical facilities and ensuring buildings and equipment are maintained
    • ensuring compliance with occupational health and safety regulations
    • ensuring work complies with relevant government legislation, policies and procedures
    • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

    More about Practice Managers

    All Practice Managers

    All Practice Managers

    • $1,600 Weekly Pay
    • Strong Future Growth
    • Lower unemployment Unemployment
    • 23,500 workers Employment Size
    • High skill Skill level rating
    • 61% Full-Time Full-Time Share
    • 42 hours Average full-time
    • 47 years Average age
    • 90% female Gender Share

    The number of people working as Practice Managers (in their main job) grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years:
    from 23,500 in 2018 to 25,900 by 2023.
    Job openings can come from new jobs being created, but most come from turnover (workers leaving).
    There are likely to be around 17,000 job openings over 5 years (that's about 3,400 a year).

    • Size: This is a medium sized occupation.
    • Unemployment: Unemployment was below average in 2018.
    • Location: Practice Managers work in many regions of Australia.
    • Industries: Most work in Health Care and Social Assistance; Professional, Scientific and Technical Services; and Financial and Insurance Services.
    • Earnings: Full-time workers on an adult wage earn around $1,600 per week (similar to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
    • Full-time: Many work full-time (61%, similar to the average of 66%).
    • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
    • Age: The average age is 47 years (compared to the average of 40 years). Many workers are 45 years or older (58%).
    • Gender: 90% of workers are female (compared to the average of 48%).

    Employment Outlook

    Number of Workers

    Source: ABS Labour Force Survey, Department of Jobs and Small Business trend data to May 2018 and Department of Jobs and Small Business projections to 2023.
    YearNumber of Workers
    200813000
    200912100
    201014000
    201113500
    201216900
    201316700
    201417200
    201518800
    201623100
    201724600
    201823500
    202325900

    Weekly Earnings

    Weekly Earnings (Before Tax)

    Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
    EarningsPractice ManagersAll Jobs Average
    Full-Time Earnings16001460

    Main Industries

    Main Employing Industries (% Share)

    Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
    Main Employing IndustriesIndustry (% share)
    Health Care and Social Assistance83.2
    Professional, Scientific and Technical Services10.8
    Financial and Insurance Services1.8
    Other Services1.0
    Other Industries3.2

    States and Territories

    • NSW

    • VIC

    • QLD

    • SA

    • TAS

    • NT

    • ACT

    Employment by State and Territory (% Share)

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
    StatePractice ManagersAll Jobs Average
    NSW33.331.6
    VIC23.725.6
    QLD21.020.0
    SA7.47.0
    WA10.110.8
    TAS2.02.0
    NT0.61.0
    ACT1.81.9

    Age Profile

    Age Profile (% Share)

    Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
    Age BracketPractice ManagersAll Jobs AverageAll Jobs Average
    15-190.2-5.05.0
    20-242.6-9.39.3
    25-3416.0-22.922.9
    35-4422.8-22.022.0
    45-5430.1-21.621.6
    55-5913.7-9.09.0
    60-648.6-6.06.0
    65 and Over6.0-4.24.2

    Education Level

    Highest Level of Education (% Share)

    Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Type of QualificationPractice ManagersAll Jobs AverageAll Jobs Average
    Post Graduate/Graduate Diploma or Graduate Certificate9.4-10.110.1
    Bachelor degree24.8-21.821.8
    Advanced Diploma/Diploma22.0-11.611.6
    Certificate III/IV14.9-21.121.1
    Year 1215.6-18.118.1
    Year 114.7-4.84.8
    Year 10 and below8.6-12.512.5

    You usually need formal qualifications and prior experience to work as a Practice Manager. VET (Vocational Education and Training) and university are both common study pathways for Practice Managers.

    Membership with the Australian Association of Practice Management may be useful.

    Thinking about study or training?

    Before starting a course, check it will provide you with the skills and qualifications you need.

    • Search and compare thousands of higher education courses, and their entry requirements from different institutions across Australia at Course Seeker website.
    • Compare undergraduate and postgraduate student experiences and outcomes on the QILT website.
    • Compare Vocational Education and Training (VET) courses, providers and student outcomes on the My Skills website.
    • You might be interested in Business Services, Financial Services and Public Sector VET training pathways on the AAPathways website.

    Or check out related courses on Job Outlook.

    Useful links and resources


    The course listings on this page are provided by Good Education Group.

    Employers look for Practice Managers with strong interpersonal skills, who are reliable and can multitask under pressure.

    Filter Skills & Knowledge

    Knowledge

    These are important topics, subjects or knowledge areas.

    1. Clerical

      74% Skill level

      Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

    2. Administration and Management

      70% Skill level

      Business principles involved in strategic planning, leadership, and coordinating people and resources.

    3. English Language

      68% Skill level

      English language including the meaning and spelling of words, rules of composition, and grammar.

    4. Customer and Personal Service

      66% Skill level

      Understanding customer needs, providing good quality service, and measuring customer satisfaction.

    5. Education and Training

      64% Skill level

      Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

    Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

    Filter Work Environment

    Demands

    The physical and social demands workers face most often are shown below.

    1. Electronic Mail

      100% Important

      How often do you use electronic mail?

    2. Telephone

      99% Important

      How often do you talk on the telephone?

    3. Face-to-Face Discussions

      98% Important

      How often do you talk with people face-to-face?

    4. Indoors, Heat Controlled

      97% Important

      How often do you work indoors with access to heating or cooling?

    5. Being Exact or Accurate

      90% Important

      How important is being very exact or highly accurate?

    Occupational Information Network
    O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
    The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

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